- Please note, this role is a 6 month FTC
Make your mark at BRE!
BRE is a world-leading global organisation for innovation, science and data in the built environment. For over 100 years, we have supported governments, businesses and industry with pioneering research, testing and expertise. We are focused on growth, scale and expanding our global impact with products, services, standards and qualifications that address the challenges of a changing world. Driven by our purpose of helping everyone, in every building, everywhere, we are creating a safer, more sustainable built environment for people and planet.
We're looking for an Estates Operations Officer to join our team at BRE's Garston site, where you'll play a key part in maintaining a safe, compliant and well-managed estate.
This is an excellent opportunity to build on your facilities or estates experience, working across a diverse property environment and collaborating with contractors, suppliers and internal stakeholders to deliver high standards of service and operational performance.
About the role
As Estates Operations Officer, you'll support the day-to-day management of maintenance activities, contractor operations and compliance across the Garston estate. You'll help ensure planned and reactive works are delivered safely, efficiently and to the expected quality standards.
Working closely with the Senior Operations Manager and wider Estates team, you'll coordinate suppliers, monitor contractor performance, maintain operational records and support a culture of continuous improvement. You'll also play an important role in ensuring health, safety and compliance standards are upheld across the estate.
No two days will be the same. From reviewing contractor documentation and carrying out site inspections to progressing maintenance works and supporting service delivery, you'll have the opportunity to make a visible impact on the estate's operations.
Key responsibilities
Coordinate planned and reactive maintenance activities across the estate.
Manage contractor control processes, including permits to work, site inductions and review of RAMS.
Monitor the performance of hard and soft service providers against agreed service levels, KPIs and safety standards.
Support health, safety and compliance activities, identifying and escalating risks where required.
Maintain accurate records of maintenance works, inspections, contractor visits and performance.
Conduct site inspections and quality checks to ensure work is completed to the required standard.
Support contract administration, purchase orders, invoice checks and value-for-money assessments.
Help develop and improve estates policies, procedures and ways of working.
Coordinate directly engaged subcontractors, including cleaning, landscaping, waste, fabric and M&E services.
Deputise for the Senior Operations Manager when required.
What we're looking for
We're looking for someone with experience in estates, facilities management or building maintenance who enjoys a hands-on operational role and takes pride in delivering high standards.
You'll bring:
Experience within an Estates Operations, Facilities Management or Maintenance environment.
An understanding of building maintenance compliance and health and safety requirements.
Experience of working with contractors, suppliers or service partners.
Strong organisational skills and the ability to manage multiple priorities effectively.
Excellent attention to detail and a methodical approach to record keeping and administration.
Good communication and stakeholder management skills, with a professional and customer-focused approach.
Strong IT skills, including a good working knowledge of Microsoft Office.
A relevant vocational qualification such as BTEC, NVQ or equivalent in Facilities Management, Building Services or a related discipline, or a willingness to work towards one.
Additional information
This is a site-based role at BRE Garston in Watford. Due to the nature of estate operations, there may be occasions where attendance outside normal working hours is required to support planned works or operational activities that need to take place with minimal disruption to site users.
BRE Benefits
At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development.
Financial & Security Benefits
Health & Wellbeing
HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more
Career Development
For full details on our benefits, visit: BRE Employee Benefits
Work Location Options
On-Site – This role requires full-time presence at our Watford office. You must live within a commutable distance.
Our Recruitment Process
As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position.
Note to Employment Agencies
At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means.
Equal Opportunities Statement
BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics.
