Job Title: Technical Business Analyst
About the Job you are considering:
We are seeking a detail-oriented and technically skilled Technical Business Analyst to join our Discovery Team. You will contribute to all aspects of the discovery process, including requirements gathering, technical analysis, system documentation, process modelling, and specification development for engineering teams.
This role requires strong analytical and communication skills, along with the ability to bridge the gap between business and technical domains within a global and fast-paced environment.
You will be instrumental in ensuring the smooth flow of information between stakeholders and delivery teams, supporting the creation of well-defined, actionable requirements that enable successful solution delivery.
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your Role:
Requirements Gathering & Analysis
- Capture, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions.
- Produce high-quality documentation including:
- User Stories
- Acceptance Criteria
- Functional Requirements
- Technical Specifications
- Maintain accurate project documentation using Confluence, Jira, and related collaboration tools.
- Ensure requirements are organized, traceable, and aligned with business objectives and technical capabilities.
Facilitate requirement clarification sessions and support backlog refinement activities.
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Technical & Solution Support
- Collaborate closely with Architects and Technical Leads to translate business requirements into logical technical solutions.
- Contribute to discussions around:
- Integration patterns
- System interactions
- Data flows
- Data dependencies
- Participate in solution design workshops to validate requirements and assess technical feasibility.
- Support engineering teams by providing requirement clarifications throughout the delivery lifecycle.
Assist with API and interface requirement analysis.
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Continuous Learning & Domain Knowledge
- Develop a strong understanding of Commercial Insurance processes including:
- Underwriting
- Policy Administration
- Claims Management
- Build knowledge of AWS cloud architecture and enterprise integration patterns.
- Stay current with emerging technologies, business analysis best practices, and Agile delivery methodologies.
Contribute to knowledge-sharing initiatives across the team.
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Required Experience
- Experience working as a Business Analyst within a technology-driven environment
- Experience working closely with software engineering, architecture, and delivery teams.
- Demonstrated ability to gather, analyze, and document complex business and technical requirements.
- Exposure to Commercial Insurance, Financial Services, or other regulated industries is advantageous.
- Experience working in Agile delivery environments.
Your Skills
Technical Skills
Core Technical Knowledge
- Strong understanding of the Software Development Life Cycle (SDLC).
- Familiarity with:
- APIs
- Integrations
- Data Mapping
- Cloud-Based Systems
- Experience working with:
- REST APIs
- SOAP Services
- JSON
- XML
Swagger/OpenAPI
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Security & Authentication
Knowledge of:
- OAuth 2.0
- JWT (JSON Web Tokens)
- Managed Identity
API Security Concepts
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Tools & Platforms
Proficiency with:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Visio
- Jira
- Confluence
Business Analysis Skills
- Requirements elicitation and stakeholder interviewing.
- Business process mapping and workflow modeling.
- BPMN and Lucidchart process documentation.
- Creation of:
- BRDs (Business Requirement Documents)
- FRDs (Functional Requirement Documents)
- User Stories
- Acceptance Criteria
- Traceability Matrices
- Process Flows
- Use Cases
- Strong analytical thinking and structured problem-solving abilities.
Soft Skills
- Excellent written and verbal communication skills.
- Ability to simplify and communicate complex technical concepts.
- Strong stakeholder management and collaboration capabilities.
- High attention to detail and organizational skills.
- Proactive and self-driven approach to work.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience collaborating with geographically distributed teams.
Preferred Skills
- Commercial Insurance domain knowledge.
- Understanding of underwriting, policy administration, and claims processes.
- Familiarity with AWS Cloud services and architecture patterns.
- Exposure to enterprise integration and microservices-based architectures.
- Experience working within global delivery teams.
Logistics
- Open to working from the client London office 2-3 days per week.
- Mobile device requirement:
- Minimum iOS 17+ or
- Android 15+
We are a Disability Confident Employer:
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
- Declare they have a disability, and
- Meet the minimum essential criteria for the role.
Please opt in during the application process.
Make It Real (what does it mean for you):
- You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
- You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
- You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini:
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
