Job Overview
We are seeking a dedicated and professional Customer Service Officer to join our team.
Responsibilities
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Excellent knowledge of our products to be able to solve customer issues.
- Ensuring all customer orders are processed efficiently.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
Skills
- Bachelor's Degree qualification
- Candidate should reside in London
- Proven customer support experience
- Must speak and write crisp and clear English
- Must be able to work on some weekends and holidays.
- Work from the office 23 days a month, 7 hours a day
- Should be willing to work with the company long term.
Pay: From £30,000.00 per year
Work Location: In person
