Key Responsibilities
Vehicle Maintenance & Repair
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Carry out scheduled servicing, maintenance, inspections, diagnostics, and repairs on HGVs and associated equipment.
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Diagnose and rectify mechanical, electrical, hydraulic, pneumatic, and electronic faults using appropriate diagnostic equipment.
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Complete all repairs to manufacturer, DVSA, and Company standards.
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Ensure all work is completed to a "Right First Time" standard.
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Prepare and submit vehicles to a standard appropriate for the issuing of annual test certificates and MOT compliance.
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Support roadside breakdown and emergency repair activities where required.
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Contribute towards effective preventative maintenance programmes to maximise fleet reliability and minimise downtime.
Compliance & Documentation
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Ensure all service, maintenance, inspection, and repair documentation is completed accurately and on time.
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Accurately complete job sheets and record labour times against work completed.
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Correctly record and account for all parts used during repairs and maintenance activities.
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Ensure all vehicle inspections are completed in accordance with company and legal requirements.
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Maintain auditable records to support compliance with DVSA and company maintenance standards.
Workshop Operations
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Manage individual workload effectively and prioritise work assignments in conjunction with Workshop Management.
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Communicate proactively with the Workshop Foreman or Manager regarding work in progress, delays, additional repairs required, and vehicle status.
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Use workshop equipment, tools, and diagnostic equipment safely and correctly.
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Maintain workshop housekeeping standards and ensure work areas remain clean, organised, and safe.
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Supply and maintain personal tools as specified by the Company.
Health, Safety & Compliance
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Adhere to all Company Health & Safety policies, procedures, and safe systems of work.
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Wear and maintain appropriate PPE at all times.
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Report hazards, unsafe conditions, accidents, incidents, and near misses promptly.
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Contribute to a culture of safety and continuous improvement within the workshop environment.
Continuous Improvement & Development
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Ensure technical knowledge remains current with developments in vehicle technology, diagnostics, legislation, and industry best practice..
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Participate in training and development activities as required.
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Support apprentices and less experienced colleagues where appropriate.
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Identify opportunities to improve workshop efficiency, fleet reliability, and service delivery.
Measures of Success
Safety & Compliance
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Achievement of 100% scheduled vehicle inspections.
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Compliance with Petit Forestier maintenance procedures and standards.
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Support of MOT/annual test first-time pass rates.
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Accurate completion of service and inspection documentation.
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Adherence to Health & Safety requirements with zero preventable incidents.
Quality
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High "Right First Time" completion rates.
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High first-time fix rates.
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Low levels of repeat repairs and vehicle returns.
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Consistent quality of workmanship and technical accuracy.
Productivity & Efficiency
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Achievement of individual productivity, efficiency, and utilisation targets.
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Effective management of allocated workload.
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Timely completion of maintenance and repair activities.
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Accurate recording of labour times and parts usage.
Fleet Performance
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Contribution towards fleet availability targets.
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Reduction in vehicle downtime through effective diagnosis and preventative maintenance.
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Support of vehicle reliability and asset longevity.
Skills, knowledge and experience
Essential
- Excellent knowledge of vehicle mechanics and electrical systems.
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Full UK Driving Licence (HGV entitlement desirable).
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Relevant technical qualifications in vehicle maintenance and repair.
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Apprenticeship training as a Commercial Vehicle Technician/Fitter or equivalent.
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Extensive experience within a commercial vehicle maintenance environment.
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Strong understanding of vehicle maintenance requirements, inspection standards, and repair procedures.
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Excellent problem-solving and fault-diagnosis skills.
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Effective verbal and written communication skills.
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Strong planning, organisation, and time management capability.
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City & Guilds Level 1 and 2, NVQ Level 2/3, or equivalent qualification in Heavy Vehicle Maintenance and Repair.
Desirable
- City & Guilds Level 3 or equivalent qualification.
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HGV Class 1 or Class 2 licence.
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IRTEC accreditation.
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Knowledge of transport refrigeration systems.
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Refrigeration maintenance and repair experience.
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Experience of training or mentoring apprentices.
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Knowledge of the transportation and logistics industry.
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Strong PC literacy and workshop management system experience.
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Experience working with temperature-controlled commercial vehicle fleets
Personal Attributes
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Reliable and punctual.
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Positive attitude and strong work ethic.
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Customer-focused approach.
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Safety-conscious mindset.
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Adaptable and willing to embrace new challenges.
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Committed to continuous personal and professional development.
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Takes ownership and accountability for vehicle inspections, servicing, maintenance, and repairs.
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Demonstrates commitment to quality, safety, and customer service.
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Plans and organises work effectively to meet operational requirements.
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Works collaboratively with colleagues and management to achieve workshop objectives.
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Acts with integrity, professionalism, and respect at all times.
