Extreme Scaffolding is an established Scaffolding & Access company currently turning over £8.5m per year. We serve a wide area from our base in Hitchin, Hertfordshire, including Stevenage, Letchworth, Bedford, Essex, Cambridgeshire, Suffolk, Oxfordshire, Northamptonshire and Greater London.
We have been in business providing high quality scaffolding services since 2004, and as we have grown, we have learnt from, and adapted to, our customers’ requirements and contracts. Our aim is to achieve steady growth through increased customers and repeat business, with a focus on supplying value for money through competitive pricing and a comprehensive service.
We are seeking a highly organised and proactive Office and Operations Coordinator to join our team. The successful candidate will play a vital role in maintaining smooth office operations, supporting administrative functions, and ensuring effective communication across departments. This role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities.
Key Responsibilities:
- Act as the first point of contact for all incoming telephone calls, handling enquiries in a professional and courteous manner
- Welcome and assist visitors to the office, ensuring a positive first impression at all times
- Maintain a clean, organised, and professional office environment
- Monitor the shared information inbox, responding to correspondence, queries, and complaints promptly and efficiently
- Manage incoming and outgoing post, including distribution and arranging collections
- Set up email accounts, IT equipment, and phones for new starters, and resolve IT and phone-related issues for existing staff
- Book jobs as required and support operational scheduling
- Purchase office supplies, PPE, and equipment, ensuring best value for money
- Register tool warranties and coordinate tool repairs in a timely manner
- Apply for street licences and accreditations, monitoring expiry dates to ensure continued compliance
- Manage vehicle administration, including renewing vehicle tax, arranging leases, and updating insurance and tax details for new company vehicles
- Report vehicle incidents to the insurance broker promptly
- Issue and monitor fuel cards, resolving any related issues efficiently
- Ensure all Daily Safe Start inspections are completed each day
- Carry out any additional ad-hoc administrative duties as required, including PA support to the Director.
Working Hours:
- Monday to Friday, 8:00am – 5:00pm
- We are open to considering a job share arrangement, with two candidates sharing the responsibilities and working hours of the role.
About You:
- Highly organised with strong attention to detail
- Confident communicator with a professional and friendly approach
- Comfortable managing multiple tasks and priorities
- Proactive, reliable, and able to work independently
- Confident using IT systems and office software
What We Offer:
- A varied and rewarding role within a supportive team
- Opportunity to be a key part of the business and make a real impact
- Competitive salary (dependent on experience)
At Extreme Scaffolding, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within ten days, please assume that on this occasion your application has not been successful.
Job Types: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
Ability to commute/relocate:
- Hitchin SG4 0TY: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Administrative: 1 year (preferred)
- Construction: 1 year (preferred)
Work Location: In person
