Are you an experienced Care Coordinator who wants more scope, more responsibility and a clear route into management?
Safi Homecare is a nurse-led, CQC-registered domiciliary care provider and an approved provider on the Leicestershire County Council Home Care framework. We are recruiting a Care Coordinator to help us deliver and grow our community services across Leicestershire.
This is a role with real progression attached. Our Registered Manager is an Advanced Nurse Practitioner, and we are looking for someone who wants to develop towards a Care Manager position over time, with the training and support to get there.
What you will be doing
You will be at the centre of how our service runs day to day, holding the link between the people we support, our care staff and the local authority.
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Building and maintaining efficient, geographically sensible staff rotas, matching carers to service users on skills, continuity, language and location
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Managing the daily changes sickness, annual leave, hospital admissions, new packages and keeping rounds covered without breaking continuity
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Carrying out initial assessments in people's homes and producing person-centred care and support plans and risk assessments
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Acting as our point of contact for the Leicestershire County Council brokerage team, responding to package offers promptly and managing capacity honestly
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Maintaining accurate records on our electronic care management system, including care plans, medication records, visit monitoring and alerts
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Monitoring missed and late calls, investigating and resolving issues, and escalating clinical concerns to the Registered Manager
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Reviewing care packages, arranging and recording reviews, and updating plans when someone's needs change
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Supporting carers in the field with spot checks, competency observations, supervisions and on-the-job guidance
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Managing enquiries from service users, families, social workers, district nurses and hospital discharge teams
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Contributing to audits, quality assurance and CQC evidence, and taking part in the on-call rota
What we are looking for
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Previous experience as a Care Coordinator, Scheduler or Field Care Supervisor in domiciliary care
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Level 3 Diploma in Health and Social Care, or equivalent, already held
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Willingness to work towards a Level 5 Diploma and a Care Manager role, with our support
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Direct experience of delivering care under a local authority framework, ideally the Leicestershire County Council Home Care framework
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Confidence carrying out initial assessments and writing care plans and risk assessments
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Established working relationships with council brokerage and social work teams
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Competence with an electronic care management and rostering system, such as CareLineLive, Access, Nourish, Birdie or PASS
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A driving licence and access to a vehicle
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Strong written English, since much of this role is documentation that has to stand up to scrutiny
What we offer
[£29,000 £32,000], support to complete your Level 5 Diploma, structured supervision and appraisal, clinical mentorship from an Advanced Nurse Practitioner, mileage, holiday pay, pension and a genuine route into a management role in a growing service.
About us
Safi Homecare is a nurse-led domiciliary care provider supporting older people, adults recovering after hospital, people living with dementia and long-term conditions, and adults with learning and physical disabilities. Reablement commissioned through Leicestershire County Council forms a substantial part of our work.
Apply today to join Safi Homecare as a Care Coordinator.
