Company: CLAAS U.K. Ltd.
Location: Sleaford
Start Date: 05/19/2025
Professional Level: Professionals
Key Area: Sales
As CLAAS Global Retail, with 18 locations throughout the UK, we are a leading dealer in agricultural machinery focused on sustained growth. We pride ourselves on delivering outstanding customer service through a motivated and knowledgeable team. Our commitment to creating a positive workplace environment ensures that our employees thrive just as much as our customers, reflecting our belief that people are key to driving continued success.
As a Machine Demonstration & Installation Specialist, you will collaborate with sales and service teams to ensure that our products meet the needs of our customers and that our staff are well-informed about the latest advancements and features
This role is based in the East Midlands area, traveling between depots.
The successful candidate will be responsible for providing in-depth operational knowledge and support for all CLAAS and third-party machines including on board digital products.
Main Duties:
- Develop and maintain a comprehensive understanding of CLAAS and third-party products and how to optimise the operation of these products on site with customers.
- Conduct on-site visits to demonstrate a varied range of products highlighting the features and benefits to the customer.
- Plan and carry out the handover process of new and used products liaising with the sales and aftersales teams to enable a seamless and high-level experience for the customer.
- You will continually work with customers to optimize their products to enhance their productivity and efficiency.
- Serve as a first point of contact for customers with Connected Support Packages.
- Serve as secondary point of contact for technical queries from service departments for off-board products.
- Provide technical support and troubleshooting assistance to ensure optimal product performance.
Qualifications:
- Minimum of 3-5 years of experience in the agricultural equipment industry or a related field.
- Strong technical knowledge of tractors, implements, harvesters, and digital technologies.
- Excellent communication and presentation skills.
- Proven ability to work collaboratively in a team environment.
- Willingness to travel as needed.
For more information on the role please contact Mark Palmer on 07881 106772.
We look forward to your application.
Your contact from our CLAAS Recruiting Team
Sarah McKay
CLAAS U.K. Ltd.
(+44) 01284 777789
