At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.
We're looking for a Porter/Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.
Hourly Rate of Pay: £13.85
Contract Type: Permanent
Type of Employment: Full Time
Total Weekly Contractual Hours: 37.5
Location: HMRC, Stratford Regional Centre, 14 Westfield Avenue, Stratford, London, Greater London, England E20 1HZ
Role Responsibilities:
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Ensure equipment is kept clean, well maintained, and in safe working order
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Meet all agreed SLAs and follow cleaning schedules
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Build knowledge of the designated cleaning area and understand cleaning equipment and chemicals used
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Follow Health and Safety requirements and complete all required training
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Work effectively within a team and independently, delivering excellent customer service
Clean offices, toilets, kitchens, corridors, stairwells, and common areas.
Maintain high standards in toilets and washrooms, including sanitising fixtures and replenishing consumables.
Empty bins, segregate waste, and keep disposal areas tidy.
cleaning — Support periodic deep cleans, carpet spot cleaning, and kitchen sanitisation.
Attend spills, leaks, and urgent hygiene issues promptly.
Porterage Duties
Internal deliveries — Assist with receiving, sorting, and distributing parcels, mail, and internal deliveries.
Furniture moves — Support office moves, rearranging desks, chairs, and small equipment as required.
Room setup — Prepare meeting rooms, training rooms, and event spaces (chairs, tables, layout changes).
General assistance — Help staff and contractors with access, directions, and basic support tasks.
What we're looking for:
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Ability to communicate and read basic English
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Previous cleaning experience is desirable but not essential
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Flexible and proactive approach to work
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Open, honest, self-driven, and determined attitude
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Reliable and hardworking with a professional demeanour
