We continue our strong footprint expansion across the African continent and our aim is to build strong Operation Teams in every location we establish our business. We are looking for an experienced Commercial Manager who will work directly with the Country’s Operation Manager and Finance Manager. This role will be strongly supported by the specialist business divisions in London. You will have direct accountability for local retail staff and agents as well as have direct impact in establishing and managing all local business divisions across HR, Retail, Accounting, Marketing and IT.
Review and analyse sales statistics for each retail store and provide required directions and advice on how to continue to increase sales.
Continuously monitor agents’ sales patterns and develop “Performance-Related Pay Models,” considering factors such as: payments for best sales agents, local income levels, our product pricing and prices of competitors.
Ensure that the local accounting team makes all sales and cash collections from the agents and shops in an accurate and timely manner.
Conduct field analysis and map territories to expand network through agents, new retail stores set-up or Franchise agreement (where applicable).
Ensure Company standards are met across Retail, Marketing and Customer Service.
Ensure to safely organise payments for all winnings, especially those related to larger payments for lottery winners.
Prepare OPEX and investment budget projections and detailed cash flow analysis of the business, with P&L responsibility.
Assist the Operation Manager to propose and organise marketing campaigns to the demographic present in the country/area. Assist in arranging any campaigns in relation to Lottery Winners.
Conduct market studies to collect customer feedback and generate reports on the findings for the Product and Marketing teams.
Conduct reviews of the competitors in the given country and produce quarterly reports on their Business actions (product, pricing, marketing etc.).
Successfully completed university at a BA or Masters degree
B2C Product Marketing Manager, preferably in retail industry
Excellent oral and written English (and ideally with French language skills)
Proficiency in MS Office applications (Excel, PowerPoint, Word)
Excellent Project Management skills
Strong analytical skills and can focus on details without losing track of the bigger picture
Innovative, showing a high degree of own initiative and independent working style
Capacity to readily adapt to a changing and dynamic environment
Experience gained preferably across African countries
