Job Overview
The Mental Health Outreach Worker will provide specialist mental health support to individuals living in Amicus Trust Limited accommodation, helping to identify needs, promote mental wellbeing and support residents to access appropriate services. The postholder will undertake baseline and needs-led mental health assessments, contribute to the development of support packages, and deliver individual or group sessions where appropriate.
The role will work closely with staff teams to strengthen their confidence, knowledge and practice when supporting individuals with mental disorders, while also liaising with external mental health providers and other relevant services.
The postholder will maintain accurate records, monitor outcomes, support consistent practice across services and actively promote a positive, person-centred approach that aligns with Amicus Trust’s values, policies and commitment to safe, effective support.
About us
Amicus Trust are here for individuals between the ages of 18 – 65 who are rough sleeping, considered homeless or at risk of homelessness. Individuals may or may not have a range of complex needs including mental health issues, ex-offending, alcohol dependency or substance misuse. We provide supported housing alongside mental health support, structured supporting meetings and life-skills development.
What we offer:
- Salary; £31,498.33 per annum.
- Hours; full-time 37, per week Monday to Friday
- Holiday; 25 days plus 8 bank holidays
- Employee Assistance Programme, virtual GP service and in-house mental health support
- 2 yearly staff conference events
- Blue Light Card
What you will do in the role of Housing Support Officer:
- Undertake mental health assessments of individuals, both as baseline assessments and in response to specific needs.
- Contribute to the development of support packages for individuals assessed as having a mental disorder.
- Run individual and group sessions, where appropriate, to address assessed needs.
- Signpost individuals to relevant services.
- Liaise with other providers in the mental health field.
- Work with staff members to ensure they are delivering the best possible support for individuals with mental disorders.
- Attend meetings concerning mental health developments in the local area.
- Attend individual meetings regarding clients, as and when appropriate.
- Actively promote mental wellbeing at all times and in a positive manner.
- Ensure services are delivered in line with relevant legislation and guidance.
What you will need:
- Experience working with vulnerable people, including those experiencing homelessness or complex needs.
- Knowledge of the links between homelessness and mental ill health
- Strong communication skills, with the ability to build professional relationships while maintaining boundaries.
- Degree level or higher qualification / professional qualification in a mental health-related area
- Ability to maintain strong boundaries and confidentiality
- Knowledge understanding of safeguarding practices
- Ability to manage a caseload, prioritise workload and work effectively under pressure.
- Good written skills and IT competence for accurate record keeping and report writing.
- A calm, non-judgemental approach with a strong understanding of safeguarding and equality.
- Experience of working with addiction
- A full driving licence (maximum 3 penalty points) and access to a vehicle to attend different locations.
If you would like to be part of a team making a real difference in people’s lives, we would love to hear from you.
Work schedule: (Maternity cover) Shifts are 9am -5pm with no weekend working.
Location: This role is based in the Cambridgeshire area, with locations including Biggleswade, St Neots, Sandy and Huntingdon.
Head Office: Our head office is 104 Midland Road, Bedford MK40 1QE. This role requires daily travel.
Application procedure: Please contact our HR Team on 01234 358478 for an Application Pack or visit our website https://www.amicustrust.org/careers.
Closing date: 9am on 7th September 2026
Interview date: TBC
Interview process: 1 hour interview followed by a 30-minute case study assessment.
Amicus Trust Ltd is committed to building a diverse and inclusive organisation where everyone feels valued and respected. We welcome applications from people of all backgrounds and lived experiences. We are an equal opportunities employer and select candidates based on skills, experience and potential, regardless of age, disability, gender identity or expression, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
If you meet the minimum job requirements and identify as having a disability, you will automatically be guaranteed an interview. If you are short listed for interview and require any reasonable adjustments to support you through the recruitment process, please let us know and will be happy to discuss how we can best accommodate your needs.
Amicus Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.
This role is exempt from the Rehabilitation of Offenders Act 1974. All appointments are subject to satisfactory pre-employment checks, which include, but are not limited to, an enhanced Disclosure and Barring Service (DBS) check (including barred list checks, where applicable), verification of identity, right to work in the UK, relevant qualifications, and employment references.
Visit our website to learn more about us https://www.amicustrust.org/
Pay: £31,498.33 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Store discount
Application question(s):
- Do you have experience working with vulnerable adults?
- Have you any experience working with homeless individuals?
Experience:
- Working with adult populations: 2 years (required)
- Mental health: 1 year (preferred)
Willingness to travel:
Work Location: In person
