Orthodontic Treatment Co-ordinator or Orthodontic Nurse/Treatment Co-ordinator Position Available
Are you a hard-working, dedicated and compassionate individual seeking a rewarding opportunity? Look no further! The multiple award-winning Sandford Dental Implant & Cosmetic Centre, a reputable high-end private dental clinic, is currently seeking an Orthodontic Treatment Coordinator or Orthodontic Nurse/Treatment Co-ordinator to join our close-knit team. We warmly welcome both experienced dental nurses and newly qualified individuals who are eager to grow in their careers and looking to upskill. Join us in providing exceptional dental care within a supportive and collaborative environment.
Position: Orthodontic Treatment Co-ordinator or Role (Orthodontic Nurse &Treatment Co-ordinator)
Job Type: Full-time/Part-time options available
Salary: Competitive, plus potential for commission
Location: Bexleyheath, Kent
Job Description:
As an Orthodontic Treatment Coordinator, you will be working directly with our multiple award-winning orthodontist and clinical team, helping to provide patients with an exceptional and friendly service. Your primary responsibilities will include:
- Patient liaison and point of contact for orthodontic enquiries by new and existing patients
- Ensuring a seamless and positive experience for our orthodontic patients, striving for high-end personalised and caring service.
- Appointment scheduling, managing and organising the orthodontic diaries to ensure optimal scheduling and efficiency.
- Preparing letters and treatment plans following orthodontic consultations
- Patient Consultations to discuss their orthodontic needs, treatment options, and financial considerations.
- Financial Coordination: Providing detailed information about treatment costs, insurance coverage, and payment options to patients
- Patient Education: Educating patients on orthodontic procedures, treatment expectations, and aftercare instructions.
- Records Management: Maintaining accurate and up-to-date patient records, including treatment plans, progress notes, and financial information.
- Communication and Follow-up: Maintaining regular communication with patients to address their questions, concerns, and progress throughout the treatment process.
- Team Collaboration: Working closely with the orthodontic team to ensure seamless coordination of patient care and exceptional patient experiences.
Requirements:
To excel in this role, you should possess the following qualifications and skills:
- Exceptional communication skills: Strong verbal and written communication skills to effectively interact with patients, families, and the dental team.
- Exceptional Customer Service: Ability to provide excellent customer service and create a welcoming and supportive environment for patients.
- Dental Background: Previous experience in a dental or orthodontic setting is highly desirable.
- Knowledge of Orthodontics: Familiarity with orthodontic treatment procedures, appliances, and terminology is desirable.
- Detail-Oriented: Strong attention to detail to ensure accurate documentation and precise treatment coordination.
- Organizational Skills: Effective organizational and time management skills to handle multiple tasks and prioritize responsibilities.
- Empathy and Compassion: Display empathy and compassion when addressing patient concerns and providing emotional support throughout the treatment process.
- Team Collaboration: Ability to work collaboratively with the orthodontic team to ensure optimal patient outcomes and satisfaction.
- Professionalism: we are an award-winning and reputable clinic and therefore your conduct needs to reflect the ethos and brand image of the practice.
Our Practice:
At our dental practice, we are proud to provide exceptional and award-winning orthodontic care. Our patients travel from far and wide to seek treatment and we always strive to provide and exceptional experience.
Here's what you can expect:
- Newly refurbished State-of-the-Art Facility: Our practice is equipped with advanced orthodontic technologies and resources to support your work.
- Supportive Team: Join a large but close-knit team of dental professionals who value collaboration and teamwork.
- Professional Growth: We encourage continuous learning and offer opportunities for professional development and moving up the career ladder.
- Positive Work Environment: Enjoy a friendly and supportive workplace where your contributions are valued.
- Staff discounts on treatment, employee of the month monetary rewards, team building activities
We are seeking an exceptional Orthodontic Treatment Coordinator/ Nurse
- Experienced Professionals: We welcome experienced Treatment Coordinators with a passion for orthodontics and patient care or orthodontic nurses that would like to upskill.
- Detail-Oriented Individuals: Attention to detail is crucial to ensure accurate treatment coordination and patient satisfaction.
- Team Players: We value individuals who thrive in a collaborative environment and contribute to a positive team dynamic.
If you are a conscientious, hard-working, committed and friendly individual seeking a rewarding opportunity to showcase your skills and contribute to our exceptional dental practice, we invite you to apply now. Join us in providing exceptional orthodontic experiences and making a difference in our patients’ lives.
Note: We appreciate all applications, but please note that only shortlisted candidates will be contacted for interviews.
Job Types: Full-time, Part-time, Permanent
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
Experience:
- Orthodontic Dental Nursing: 1 year (required)
- TCO: 1 year (preferred)
Licence/Certification:
- Valid GDC registration (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
