Petcover Group is an international insurance firm with offices across the UK, EU, Australia and New Zealand.
We are looking for an HR Officer to join on a 6-month fixed-term contract commencing in September 2026. This role will oversee our HR operations across all employees and geographies.
Responsibilities and Activities
HR Operations
- Maintain and update employee records, HR systems and digital filing to ensure accuracy and compliance with financial audits and data protection legislation.
- Prepare HR documentation including contracts, offer letters, onboarding packs and employment change.
- Manage HR-related emails, responding to routine queries and escalating issues where required.
- Track key employment milestones such as probation reviews, anniversaries and contract end dates.
- Support the communication of HR policies, procedures and updates.
- Provide administrative support for employee relations processes and escalate where necessary.
- Liaise with regional leaders and functional heads to ensure necessary HR operations are completed in a timely manner and compliantly with local legislation.
Onboarding & Offboarding
- Own all global onboarding and offboarding processes.
- Manage all pre-employment checks such as right-to-work, references and background screening.
- Ensure accurate completion of all onboarding documentation including employment contracts.
- Liaise with relevant internal and external stakeholders to ensure correct system access and equipment is provided to all employees.
- Liaise with the L&D team to ensure that employees are enrolled in the necessary company trainings.
Talent Acquisition
- Coordinate recruitment administration including drafting job adverts, posting roles and managing candidate pipelines.
- Conduct initial CV screening and shortlisting candidates against role requirements.
- Schedule interviews and liaise with hiring managers to ensure a smooth recruitment process.
- Support hiring managers with conducting interviews where necessary.
- Support hiring managers with recruitment timelines, documentation and process guidance.
- Contribute to a positive candidate experience through timely communication and professional coordination.
Required Skills
- Experience in an HR administrative or HR coordination role
- Strong understanding of recruitment processes, experience in a talent acquisition role or similar recruitment coordination position is essential.
- Knowledge of employer job boards such as LinkedIn, Indeed, Glassdoor etc.
- Excellent organisation skills with the ability to manage multiple priorities.
- Confident using HRIS and ATS systems.
- Knowledge of employment legislation in at least one of the following regions is essential: UK, Australia, New Zealand, the EU. Knowledge of more than one region is desirable.
- Proactive in researching unfamiliar topics, interpreting guidance and finding accurate information to resolve queries independently.
- Impeccable attention to detail.
- Strong communication skills, with the ability to work closely with senior-level stakeholders.
- Discretion, and the ability to handle sensitive situations confidentially with care and empathy.
- A formal HR qualification is not required for this role if you have experience within the HR/Talent acquisition industry however level 3 CIPD or working towards is beneficial.
Benefits
This is a fully remote position, as long as the individual is based within the United Kingdom- 25 days annual leave/annum
- 10 days paid sick leave/annum
- Bupa Health Cash Plan including EAP service
- Up to 5% pension match
- Life Insurance
