Key Accountabilities & Responsibilities:
Account support
Own daily volume forecasts with support from NAC, review weekly but also building into a long term 18 month rolling forecast.
Improve forecast accuracy YOY by customer and category - targets to be agreed with NAC and customer
Monitor weekly sales and work with NAC to identify any changes in demand.
Work closely with the NAC & procurement team to align on season & SKU code change overs taking flushes, shortages and promotional activity into account to ensure forecast and systems are up to date
Analysis to include the generation of specific retail analysis, pricing, margin, wastage, ranging, promotion analysis which recommendations for performance improvement
Support the NAC on all customer queries and always maintaining excellent customer service.
Identify high wasting SKU's in store sales data and liaise internally and customer.
Supporting the account manager for customer visits and preparation of presentations.
Review and assist in creating seasonal price proposals.
Complete internal commercial forms and costings.
Support NAC in identifying new customer opportunities.
Market Awareness
Gain an understanding of category and market performance, and supports internal NWT with data / insight for monthly commercial performance report
Activation / Media Marketing tracker invoice management
Tracks key market activity across category summarising (price / promos) impact to BV / retailer, collaborating with the Category & Insight Manager
New product development
Work with internal teams to take Skus through the new product development process.
Complete new line forms for the customer.
Attend weekly product development meetings.
Cross functional working
Working with the commercial & procurement team on accurate customer forecasting and pricing plans.
Liaise with site teams to understand material quality to minimise wastage
Work with the Category & Insights Manager to optimise existing performance through range, price, trade plan and drive new business opportunities
Proactive and engaged member of the Commercial Customer family
Working with the quality team on customer complaints, benchmarking activities.
Drive to grow commercial knowledge and skills as part of journey to Commercial Manager
Key Skills & Knowledge
Essential:
Experience in Fresh Food demand planning
Previous produce experience would be desirable but not essential
Excellent spreadsheet skills
Proven analytical skills
Proven problem-solving skills
Excellent communications skills with the ability to present information clearly and concisely
Team focussed
Organised with project management skills
Self-motivated
Customer focused
Excellent planning and organisational skills
Ability to work under pressure
The post holder is required to understand and adhere to Keelings Values and reflect these values in both behaviour and performance
People Matter
- Teamwork
- Integrity
- Passion for Achievement
