Sales Team Manager
Type: Permanent, Full Time
Salary: Competitive, dependent on experience
Bonus: 20% of base salary
Location: Birmingham – 4 days per week in the office
Reports to: Head of Sales
About the Role
An exciting opportunity has arisen for an experienced Sales Team Manager to join a growing, technology-led business based in Birmingham.
The organisation operates within a fast-paced B2B environment and has experienced significant organic growth, with further expansion planned. As the business continues to develop, they are looking for a hands-on sales leader who can build high-performing teams, drive new business results and develop sales capability.
As Sales Team Manager, you will be responsible for leading a team of Sales Consultants to consistently deliver high-performance new business outcomes.
You'll drive activity, conversion and revenue through structured management, hands-on coaching and a strong focus on standards.
This is a front-line leadership role where success comes from your ability to translate business targets into daily execution. You'll create a high-performance environment through call coaching, data-led performance management and clear accountability, while building a motivated, resilient and capable sales team.
Key Responsibilities
- Lead, manage and develop a team of Sales Consultants to achieve and exceed new business targets.
- Drive daily, weekly and monthly activity levels, including calls, conversations and pipeline generation.
- Translate business targets into clear team KPIs and individual expectations.
- Conduct regular call listening, coaching sessions and side-by-sides to improve quality, conversion and compliance.
- Create structured development plans for team members, focusing on capability, progression and performance improvement.
- Proactively manage underperformance through clear feedback, action plans and accountability.
- Maintain high standards of sales quality, ensuring adherence to processes, compliance and customer experience expectations.
- Use CRM and performance data to monitor pipeline, conversion rates and individual productivity.
- Create a high-energy and competitive team culture that drives results while maintaining professionalism.
- Work closely with internal teams to optimise lead generation, conversion and onboarding.
- Support the recruitment, onboarding and training of new Sales Consultants.
- Maintain strong pipeline management discipline across the team.
- Lead by example through your standards, attitude and execution.
About You
We're looking for an experienced sales leader who thrives in a target-driven environment and enjoys getting the best out of people.
You'll be comfortable balancing strong commercial expectations with effective coaching and development. You'll understand the importance of activity, conversion and pipeline management and will be confident using data to identify opportunities and improve performance.
Essential Experience
- Proven experience in a sales leadership or team leader position within a high-volume, KPI-driven environment.
- Strong track record of delivering and exceeding sales targets through team performance.
- Strong understanding of outbound sales, pipeline management and conversion metrics.
- Demonstrable experience in coaching, call listening and improving sales capability.
- Experience managing performance, including motivating high performers and addressing underperformance.
- Excellent organisation, structure and attention to detail.
- Strong commercial awareness and the ability to connect team activity with business outcomes.
- Experience using CRM systems and performance reporting to drive decisions.
- Resilience, pace and energy suited to a fast-moving sales environment.
- Strong communication and leadership skills.
You Should Apply If You
- Thrive on leading from the front in a high-performance sales environment.
- Enjoy coaching and developing people to improve their performance.
- Are highly driven by targets, activity and measurable results.
- Can maintain high standards while providing the support and development your team needs.
- Want to play a key role in developing and scaling a successful sales function.
- Are comfortable holding people accountable and making difficult decisions when required.
- Want to work for a growing business where performance, development and progression are encouraged.
What's In It For You?
- Competitive basic salary.
- 20% bonus opportunity.
- Pension scheme.
- Life assurance.
- Health and wellbeing benefits.
- Retail and lifestyle discounts.
- Access to financial wellbeing support.
- 26 days annual leave plus statutory holidays.
- Personal development and career progression opportunities.
- Birmingham city centre location.
- A collaborative and growing working environment.
Our Culture
This is a business that values simplicity, innovation and challenging the status quo.
You'll join a growing team where people are encouraged to think differently, challenge existing ways of working and take ownership of their ideas and results.
The organisation is committed to creating an inclusive workplace where people feel valued, supported and able to develop their careers.
If you're an experienced sales leader who can bring energy, structure and accountability to a high-performing team, we'd love to hear from you.
Apply today to find out more about this exciting opportunity.
We are an equal opportunities employer and welcome applications from candidates from all backgrounds and communities.
IND1
Pay: Up to £45,000.00 per year
Benefits:
- Casual dress
- Company pension
Ability to commute/relocate:
- Birmingham B2 5AL: reliably commute or plan to relocate before starting work (required)
Experience:
- sales leadership: 2 years (required)
Work Location: In person
