Warranty Administrator – Hawkins Peugeot & Citroën St Stephen
We are looking for an experienced Warranty Administrator to join our friendly team at our busy Peugeot and Citroën dealership.
This is an important role within the business, responsible for ensuring all warranty claims are processed accurately, efficiently and in line with manufacturer requirements.
Key Responsibilities Include:
- Preparing and submitting Peugeot and Citroën warranty claims
- Checking job cards and supporting documentation for accuracy
- Ensuring claims meet manufacturer warranty standards
- Monitoring claims and resolving any rejected or queried submissions
- Liaising with service advisors, technicians and management
- Keeping accurate warranty records and reports
- Ensuring warranty deadlines are met
- Supporting the service department with warranty-related queries
- Monitoring warranty payments and outstanding claims
- Assisting with manufacturer warranty audits
The Ideal Candidate
The successful applicant will have:
- Previous motor trade warranty administration experience
- A good understanding of dealership service and workshop processes
- Excellent attention to detail
- Strong organisational and administrative skills
- Good communication skills
- Confidence using computerised dealership systems
- The ability to work independently and as part of a team
- Experience with Peugeot, Citroën or Stellantis warranty systems would be an advantage
What We Offer:
- A friendly and welcoming working environment
- A stable position within an established family-run motor business
- Competitive salary, depending on experience
- Ongoing manufacturer training and support
- Opportunities to develop within the business
- Staff benefits and company pension
This is an excellent opportunity for an experienced Warranty Administrator who takes pride in their work and would like to join a supportive and professional dealership team.
To apply, please send your CV together with a brief covering letter explaining your previous warranty experience.
Location: Hawkins St Stephen, Gwindra Road, St Stephen PL26 7LB
Working hours: 40 hours per week (8:30am-5:00pm)
Salary: Competitive, depending on experience
Benefits:
- Canteen
- Company pension
- Employee discount
- On-site parking
Experience:
- Motor Trade Warranty: 1 year (required)
Work Location: In person
