Join One of the UK's Fastest Growing Facilities Management Businesses
At MMS Facilities Management, we're building something exciting.
Over the last few years we've grown rapidly by doing things differently. We move quickly, genuinely care about our clients and believe that exceptional customer service is what sets us apart.
As we continue to grow, we're looking for an organised, enthusiastic and driven Contract Coordinator to join our Head Office team in Redditch.
This is far more than a typical administration role.
You'll play a vital part in ensuring our projects and maintenance works are delivered successfully, working closely with our Account Managers, engineers, subcontractors and clients to keep everything running smoothly.
If you enjoy working in a fast-paced environment, love being organised and get satisfaction from solving problems, this could be the perfect opportunity.
The Opportunity
Every day is different at MMS.
One moment you'll be helping organise urgent reactive works, the next you'll be coordinating planned maintenance, arranging subcontractors or keeping clients updated on progress.
You'll become a key part of our operations team, helping deliver works across the UK while ensuring our clients receive the exceptional service they're used to.
You'll be surrounded by an ambitious, supportive team who genuinely enjoy working together and helping each other succeed.
If you enjoy being busy, taking ownership and making a real difference, you'll thrive here.
What You'll Be Doing
- Supporting the delivery of reactive and planned maintenance works.
- Working closely with our Account Managers to ensure jobs are delivered efficiently.
- Scheduling engineers and subcontractors.
- Liaising with clients to provide updates and manage expectations.
- Coordinating quotations, purchase orders and job information.
- Monitoring job progress to ensure works are completed on time.
- Supporting the wider operations team with day-to-day contract delivery.
- Maintaining accurate records using our Facilities Management software.
- Communicating with suppliers, engineers and clients via phone and email.
- Helping identify opportunities to improve processes and customer service.
- Delivering an exceptional experience for every client.
Who We're Looking For
We're looking for someone who enjoys working as part of a team and takes pride in delivering outstanding customer service.
You'll be someone who:
- Thrives in a busy, fast-paced environment.
- Is highly organised with excellent attention to detail.
- Can confidently manage multiple tasks and changing priorities.
- Enjoys solving problems and finding solutions.
- Has excellent communication skills.
- Is proactive and happy to take ownership.
- Wants to contribute to the success of a growing business.
- Is willing to go the extra mile for clients and colleagues.
- Brings a positive attitude and strong work ethic every day.
Experience within Facilities Management would be advantageous, but it isn't essential. We're looking for the right person with the right attitude.
What You'll Need
- Previous experience in an office, administration or coordination role.
- Excellent organisational skills.
- Strong IT skills, including Microsoft Office.
- Confidence communicating professionally by telephone and email.
- Ability to work well under pressure.
- Excellent time management.
- A proactive, can-do attitude.
- Previous experience using CRM or job management systems is desirable but not essential.
Why Join MMS?
We're a young, ambitious business with exciting plans for the future.
When you join MMS, you'll become part of a close-knit team where everyone works together, supports each other and celebrates success.
We believe hard work should be recognised, ideas should be listened to and careers should grow alongside the business.
We offer:
- Competitive salary, depending on experience.
- Full-time, permanent position.
- Monday to Friday working hours.
- Office-based role at our Redditch Head Office.
- Ongoing training and development.
- Genuine opportunities for career progression.
- Modern systems and technology.
- Supportive management and mentoring.
- A friendly, ambitious team culture.
- The opportunity to play a key role in a business that's growing rapidly.
Who This Role Is Perfect For
This role is ideal for someone who enjoys being at the heart of the operation.
Someone who likes bringing order to busy days.
Someone who gets satisfaction from making sure clients are looked after.
Someone who wants to build a long-term career within Facilities Management and grow with a company that genuinely invests in its people.
If you're organised, motivated, enjoy working with people and love the challenge of keeping multiple projects moving, we'd love to meet you.
Ready to Join Us?
If you're excited by the opportunity to join one of the UK's fastest-growing Facilities Management businesses and become a key part of our operations team, we'd love to hear from you.
Please send us your CV along with a short cover letter telling us why you'd be a great fit for MMS Facilities Management.
Join MMS and help us deliver exceptional service, every single day.
Pay: From £28,000.00 per year
Benefits:
- Casual dress
- Company events
- Free parking
- On-site parking
Work Location: In person
