In this role, you will lead and shape complex, large scale HR transformation programmes, translating operating model design ambition into actionable, enterprise wide change.
As a HR Operating Model Specialist, you will shape how our People function delivers high‑quality, efficient and future‑ready services. Working within Employee Experience & HR team, you will design and optimise operating models, enabling seamless, insight‑driven and scalable HR ecosystems that supports our clients’ organisational strategy and enhances the employee experience.
In this role you will play a key role in:
- Designing and evolving our HR Operating Model client offering, ensuring it is modern, efficient, and able to meet our clients’ current and future workforce needs.
- Reviewing and optimising end‑to‑end HR processes, identifying opportunities to improve service quality, clarity, governance and cross‑functional alignment.
- Leading diagnostic assessments and organisational design activities, using data and evidence‑based approaches to inform strategic decisions.
- Partnering with HR, digital, finance and operational leaders to drive coherence across roles, capabilities, processes and technologies.
- Supporting the adoption of new ways of working, embedding continuous improvement, capability uplift and a culture of operational excellence across our clients’ organisations.
As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:
- Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
- Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
- Learning & development – Training to support your career development and the skills demand within the company, certifications etc.
