About Represent
Founded in 2011 by brothers George and Mike Heaton, Represent is a British luxury fashion label. Every garment is the result of meticulous design and expert craftsmanship, embodying relentless effort, refinement, and constant progression. Our mission is simple: to build the best brand in the world.
With exciting global launches, events, and activations happening weekly across Marketing, Wholesale, and Retail, the CRM & Loyalty Executive plays a vital role in strengthening our customer relationships and driving engagement through targeted communication strategies.
We are seeking a CRM & Loyalty Executive to join our team and play a pivotal role in shaping Represent’s customer communication and loyalty strategy. You will be responsible for executing CRM campaigns across email, SMS, and push notifications, ensuring our messaging aligns with the brand's premium yet concise tone of voice. The role requires a data-driven mindset, creativity, and a deep understanding of customer segmentation to maximise engagement and retention through owned channels and a market-leading loyalty programme.
Campaign Execution: Build, test, and deploy email, SMS, and push notification campaigns to engage, retain, and grow our customer base.
Automation & Flows: Manage and optimise automated customer journeys, including welcome series, post-purchase communications, abandoned cart flows, and re-engagement campaigns.
Experience in CRM, email marketing, or digital marketing within fashion, retail, or e-commerce.
Working Pattern (HQ)
4 days in office 1 day WFH
Location
HQ – Unit 1, Northgate Close, Horwich, Bolton, BL6 6PQ
At Represent, we don’t just create products, we build a culture. If you're ready to be part of a fast-paced, high-growth brand with a relentless commitment to progression, apply now and help us shape the future of luxury fashion.
