The Operations Planning Administrator is responsible for developing, implementing, and managing efficient routes and schedules for our network of lawn technicians and surface technicians to carry out treatments. This role involves analysing data and coordinating with lawn technicians as well as other members of the operations team to ensure timely completion of services. The role includes the management of daily routes as well as our repeating routes with a core focus on reducing travel times & improving efficiency across the business.
Responsibilities:
Planning and Scheduling
- Develop and maintain efficient routes and schedules for lawn technicians.
- Analyse travel time, service duration, and technician availability.
- Coordinate with operations coordinator, customer service, and lawn technicians.
- Monitor and adjust schedules to address changes in demand, weather conditions, or other unforeseen circumstances.
- Implement and improve routing and scheduling processes and systems.
Data Analysis and Reporting
- Collect and analyse route and service data.
- Generate reports on technician productivity.
- Identify bottlenecks and areas for improvement.
- Develop and track key performance indicators (KPIs) including Productivity & Driving Times.
Coordination and Communication
- Communicate routes and schedules to lawn technicians and other relevant stakeholders.
- Facilitate meetings and discussions to align with the wider operational team.
- Collaborate with other departments to resolve issues and optimise processes.
Experience
- Experience in route planning is preferred, but not essential.
Skills
- Strong analytical and problem-solving skills.
- Great computer literacy.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
Pay: £25,420.00-£30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Ability to commute/relocate:
- Melton Mowbray LE14 3HQ: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What about this job interests you?
- Why do you feel you would be a good fit for this role?
- Give us your best joke!
Licence/Certification:
- UK driver's licence (required)
Work Location: In person
