Join the Team at The Stafford London
Located in the heart of St James’s, just moments from Piccadilly and Mayfair, The Stafford London is an award‑winning five‑star luxury hotel celebrated for its timeless elegance, heritage, and exceptional service.
The hotel features beautifully appointed rooms and suites, world‑class dining and drinking experiences, including Michael Caines at The Stafford — the Michelin‑starred fine‑dining restaurant by acclaimed chef Michael Caines — and the iconic American Bar, one of London’s most historic cocktail venues.
Why join us?
We offer a supportive, inclusive environment where colleagues can grow and thrive while helping deliver memorable guest experiences in one of London’s most prestigious hotels.
Your responsibilities will include:
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Taking orders over the phone
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Delivering food& drinks orders to the guest rooms
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Clearing trays
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Delivering guest amenities
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Setting up breakfast/dining trays
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Ensuring you have knowledge of all food and beverage items on the menus
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Upselling guest orders at opportune moments to maximise revenue
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Assisting the restaurant, bar and private dining with breakfast set up and service
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Ensuring all special requests are communicated to the relevant departments
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Work with your team and the kitchen team to ensure each guest has a memorable 5* experience
Qualities we are looking for:
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A real passion for food and beverage
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Excellent attention to detail
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Confident, professional and welcoming personality
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A positive attitude
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Impeccable appearance of personal grooming
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Proficient in English language
What you’ll get in return:
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A competitive salary (plus service charge)
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Rewards, discount and cashback scheme
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Staff discount on food and accommodation
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Training and development
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Meals on duty
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Complimentary dry cleaning of work clothes
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Referral Scheme (Monetary value for each person you bring to work with us)
Sound like you? Simply apply for the position and we will contact you!
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
