The RTT and Validation Performance Manager is responsible for leading RTT performance and operational delivery across key patient administration functions, including Outpatient (OPD) bookings, Surgical Bookings, and RTT Validation teams.
The post holder ensures that patient pathways are efficiently managed from referral through to treatment, with a strong focus on data accuracy, validation, and delivery of national RTT standards.
You will help ensure safe and effective care through effective line management and teamwork, and by making sure administrative processes and information flow are efficient. Building strong working relationships across staff groups is essential, along with excellent written and verbal communication skills.
The successful candidate will have a working knowledge of Microsoft programs; experience in a clinical setting, collating and reporting data, and good problem-solving skills. The ability to lead change and bring structure to discussions and processes is central to the role. Experience with budgets, NHS activity and finance processes would be advantageous.
**Please note that this vacancy may close earlier than the stated closing date if a high volume of applications is received. **
Responsible for leading OPD, Surgical Bookings, and RTT Validation teams to deliver high-quality patient pathway management, accurate RTT reporting, and achievement of national access standards.
Provide leadership and oversight of:
Outpatient (OPD) Booking Teams
Surgical / Elective Bookings Teams
RTT Validation Teams
Ensure all teams are aligned to RTT rules, Trust KPIs, and patient access standards. Drive consistency in booking practices, escalation processes, and pathway management across all area
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
