Join the Vibrant NWES Ltd Sales and Marketing Team!
https://nwes.ltd
Looking for a career where you can thrive in a relaxed yet dynamic environment?
We're looking for a detail focused Call Quality & Validation Handler to join our team on a part-time basis.
The role involves validating customer calls and checking that the information provided is accurate and meets the required standards. You’ll play an important part in maintaining the quality of our sales process and helping us identify any recurring trends that may need attention.
Key Responsibilities
- Review and validate customer calls and sales activity
- Confirm that customer information and interactions are genuine and accurate
- Identify unusual activity, inconsistencies or recurring patterns
- Keep clear and accurate records of your findings
- Flag any concerns to the relevant team members
- Help maintain a consistent and high standard across customer interactions
About You
We’re looking for someone who is:
- Detail-oriented and able to spot things others may overlook
- Confident listening to and reviewing customer conversations
- Organised and reliable, with a good eye for accuracy
- Comfortable working independently
- Professional when handling customer information
Previous experience in call handling, sales administration or a similar role would be useful, but isn’t essential if you have the right approach and attention to detail.
The Role
- Thursday & Friday
- Part-time
- A straightforward role with responsibility and the opportunity to become an important part of the wider team.
If you think you’d be a good fit for the role, we’d love to hear from you.
https://www.nwes.ltd/about-us
Pay: From £11.25 per hour
Application question(s):
- Please let me know 3 suitable dates & times you’d be available for an in person interview
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
