Job description
Blunsdon Fitness + is currently looking for a Full Time Assistant Manager
We are a 4* privately owned Hotel on the outskirts of Swindon with 108 bedrooms, 3 Bars, 2 Restaurants, extensive Conference & Banqueting facilities, Blunsdon Fitness + Leisure Club & Secrets Spa/ Beauty Salon. We are a busy venue with corporate delegates, Leisure Guests, celebrations events, Christmas Parties and much more. ,
As a key member of the Management Team you will assist the Head of Department in developing Staff and maintaining the Club to a high standard, ensuring that Members receive an impeccable customer service experience and that operations run smoothly and efficiently whilst offering a friendly and welcoming environment at all times.
Duties will include but not limited to:-
- To be fully conversant with facilities, services and promotions offered by the Club and to be responsible for the smooth running of the Club when on shift.
- Be responsible for looking after and maintaining the Swimming Pool and Pool Plant equipment
- Assist in the induction and training of Staff members ensuring they are fulfilling their job requirements on a daily basis and that scheduled tasks are to a high standard.
- Greet Members and guests as they come into the Club, building a good rapport
- General Reception Duties
- Conduct Gym Inductions, Personal Training Sessions
- Ensure regular pool tests are conducted
- Ensuring an excellent customer experience is delivered by adhering to service standards and values, actively seeking customer feedback, and responding to enquiries and complaints appropriately, referring issues to your Head of Department when required.
- Taking a lead role in managing specific projects
- Keeping up to date with current trends and qualifications in the Health and Fitness industry.
- Ensuring that all staff are trained in Club processes and procedures.
- Assist the Head of department in developing the fitness products offered and contributing to the development of the facilities and procedures through analysis of usage figures and customer feedback.
- Acting as a fire warden and first aider as required.
- Assist in Health & Safety of the Club and to be aware of Risk Assessments and COSHH
Previous experience of working in a similar establishment is essential. Must be flexible towards working hours as the club is open 7 days a week Mon - Fri 6am - 10pm, Weekends 7.00am - 9pm. You will be required to work 5 days per week, working varying shifts including some weekends 6am - 2pm/2pm - 10pm/7am - 1.30pm etc.
You must have:
- First Aid training
- Pool Responder/NPLQ qualification
- Level 2 Gym Instructor
- Level 3 Personal Trainer
- Pool Plant Room qualification/experience
Benefits include:-
Free Parking
Meals on Duty
Uniform Provided
Leisure Club Membership
Auto Enrollment Pension Scheme
Various Hotel & Best Western Staff Discounts
50% off Templespa Beauty Products
Job Types: Permanent, Full-time
Benefits:
- Canteen
- Company events
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- On-site gym
- On-site parking
Work Location: In person
