General Manager – FEDS
£35,000 + Performance Bonus + Private Healthcare
Full-time | Evenings & Weekends Required
FEDS – Grey Street, Newcastle
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Welcome to FEDS
FEDS isn’t your standard fried chicken joint.
We’re loud, nostalgic, a little chaotic in the best way possible — built on 90s counter culture, killer music, proper hospitality, and seriously good fried chicken. Think late-night energy, alternative attitude, stacked flavours, and a team that actually cares.
We believe hospitality should feel human. No corporate scripts. No fake smiles. Just great people creating great experiences in a place they genuinely want to be.
FEDS is part of a growing independent hospitality group alongside Meat:Stack — recently named 3rd Best Burger in the UK at the 2026 National Burger Awards — and this is a huge moment to join us as we continue to grow.
We’re looking for a General Manager who can lead from the front, build culture, bring energy to the room, and make FEDS the kind of place people talk about long after they leave.
The Role
This is a hands-on leadership role for someone who thrives in fast-paced hospitality and loves building strong teams and unforgettable venues.
You’ll take ownership of the day-to-day operation, drive standards without killing the vibe, and create an environment where both staff and customers want to keep coming back.
You’ll work closely with the wider leadership team to help shape the future of FEDS as the brand continues to grow.
What You’ll Be Doing
- Running the venue day-to-day and keeping standards high across every service
- Building, leading, and developing an exceptional team
- Creating a positive, energetic culture people want to be part of
- Driving sales, performance, and profitability
- Delivering consistently great guest experiences
- Managing rotas, stock, labour, reporting, and venue operations
- Maintaining food safety, hygiene, and compliance standards
- Handling customer feedback with confidence and personality
- Bringing ideas to the table for events, marketing, and growing the brand
What We’re Looking For
- Experience as a General Manager or senior leader in hospitality
- Someone hands-on, proactive, and calm under pressure
- Strong people skills — you know how to motivate a team and get the best from people
- Experience in high-volume restaurants, bars, QSR, or fast-paced hospitality
- Commercial awareness and understanding of P&L performance
- Organised, reliable, and adaptable
- Personality, energy, and genuine passion for hospitality
What You’ll Get
- £35,000 salary
- Performance-related bonus
- Private healthcare
- Real progression opportunities within a growing independent group
- A people-first culture with proper support from ownership
- The chance to help shape one of Newcastle’s most exciting hospitality brands
If you’re the kind of manager who leads from the floor, backs their team, loves busy services, and wants to build something special — we want to hear from you.
Apply now with your CV and cover letter.
Pay: £35,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee assistance programme
- Employee discount
- Health & wellbeing programme
Work Location: In person
