About Us
A well-established business based in Central London, with decades of commercial success through our commitment to using the latest technologies. With a customer-centric focus, we have made significant strides in our industry and continue to take a forward-thinking, innovative approach to our services.
The Role
We are looking for an experienced CQC Registered Manager to take overall regulatory and compliance responsibility across our growing network of five medical aesthetic clinics in London and Manchester, with further London expansion planned.
The successful candidate will be responsible for ensuring consistent CQC, clinical governance, quality and safety standards across all locations and will work closely with the Managing Director and clinic management teams.
This is a fast-paced, senior, multi-site position requiring an experienced CQC Registered Manager with a proven background managing regulated clinical environments.
You will working closely with other managers and staff to ensure operations run smoothly across sites.
Key Responsibilities
- Overseeing CQC Compliance — Implementing and maintaining processes and protocols to ensure compliance with CQC regulations across all clinical and non-clinical areas.
- Quality Improvement — Continuously monitoring and evaluating the quality of clinical and non-clinical services, identifying areas for improvement, and implementing effective strategies to enhance client care and experience.
- Audits and Inspections — Preparing clinics for CQC audits and inspections and actively participating in the inspection process to ensure all documentation and procedures meet CQC requirements.
- Staff Training and Support — Guiding clinic staff on CQC standards, policies, and procedures, and conducting regular training sessions.
- Incident Reporting and Investigation — Ensuring all notable incidents are recorded and analysed, with appropriate action taken to prevent reoccurrence.
We Offer
- Competitive weekly bonuses, uncapped
- Staff discounts for yourself, friends, and family
- Long-term career opportunity with ongoing training and development in a fast-expanding company
- A friendly, inclusive team culture
Candidate Requirements
- CQC Experience — Minimum 3 years in a similar role, preferably within healthcare or aesthetic clinics, with a proven track record as a Registered CQC Manager.
- Healthcare Background — Strong background in healthcare management, with a deep understanding of clinical processes, client safety, and quality improvement methodologies.
- Knowledge of Aesthetic Clinics — General understanding of the aesthetic industry, including treatments, safety guidelines, and sector-specific regulatory requirements.
- Leadership Skills — Excellent leadership and management ability, with the capacity to inspire and guide clinic staff towards high standards of care and compliance.
- Strong Communication — Exceptional verbal and written communication, enabling effective collaboration with multidisciplinary teams, clients, and external stakeholders.
- Attention to Detail — Meticulous approach to reviewing and analysing documentation for accuracy and compliance.
- CQC Certification — Valid CQC certification, or willingness to obtain one within a specified period.
- Travel — Ability to travel frequently between clinics.
Additional Requirements
- Ability to report to senior management and follow through on agreed strategies
- Reliable and punctual track record
- Able to take ownership and manage responsibilities using own initiative
- Experience evaluating and improving employee performance
- Enthusiastic, flexible approach
- Friendly and professional presentation
Desirable (not essential): Aesthetics experience
Location: Central London, In-person, Clinic Based (extensive travel between sites)
Salary: £45,000 – £50,000 per annum (dependant on experience) plus commission if targets are met
Job Type: Full-time, Permanent
Hours: 45 hours per week worked over 5 days (10-hour shifts, Monday–Friday, with weekend availability)
Pay: £45,000.00-£50,000.00 per year
Benefits:
Experience:
- Registered CQC Manager: 3 years (preferred)
Willingness to travel:
Work Location: In person
