IT Support Engineer
£35,000 – £45,000 DOE
We’re looking for a capable, practical IT Support Engineer to join a growing technical team supporting a mix of on‑prem, cloud and customer environments. This is a hands‑on role for someone who’s just as comfortable in Microsoft 365 and Intune as they are fitting kit in a rack or drilling a hole when needed.
This is not a desk‑only role – you’ll be out on customer sites, solving problems properly and owning issues end‑to‑end.
What’s on offer
- £35,000 – £45,000 dependent on experience
- Company van
- Company bonus scheme
- On‑site gym, swimming pool & sauna
- 5% employer pension contribution
- 30 days annual leave, increasing after year 3 by 1 day per year up to 38 days
Must‑have requirements
- Full UK driving licence (manual)
- Eligible to work in the UK
- Happy working on customer sites as well as remotely and in the office
Technical must‑haves
You must be genuinely competent in the following (not just exposed to them):
- Microsoft 365 administration & configuration
- Users, groups, licensing, security, SharePoint/OneDrive basics
- Intune & Entra ID (Azure AD)
- Device enrolment, compliance policies, Conditional Access, Autopilot
- Windows 11
- Deployment, troubleshooting, configuration, updates
- Windows Server & core networking
- Active Directory, DNS, DHCP, Group Policy
- File services, NTFS/share permissions
- Practical / physical IT work
- Installing comms cabinets and basic rack work
- Mounting Starlink and access points
- Running and terminating cabling where required
- Comfortable using basic tools – drill, hammer, fixings, ladders
If you’re not safe and confident doing physical installs, this role won’t be a fit.
Desirable (nice to have)
- Experience in an MSP environment
- Hyper‑V or VMware exposure
- Backup solutions (Veeam, Altaro/Hornetsecurity, etc.)
- Networking knowledge beyond basics (VLANs, firewalls, Wi‑Fi)
- Microsoft Defender, security baselines, Cyber Essentials awareness
- PowerShell or scripting mindset (even at a basic level)
What we’re looking for
- Someone practical, logical and reliable
- Comfortable taking ownership of issues and seeing them through
- Able to explain technical issues to non‑technical users
- Not afraid to get stuck in and fix things properly
- Organised, tidy and professional when working on customer sites
Why join us?
You’ll be working in a proper technical environment, with modern tooling, real responsibility and no corporate nonsense. If you’re the sort of engineer who enjoys variety, problem‑solving and doing things properly, you’ll fit right in.
Job Types: Full-time, Permanent
Pay: £35,000.00-£45,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site gym
- On-site parking
- Store discount
Work Location: In person
