Job Summary
We are seeking a dedicated and experienced Restaurant Manager to oversee, organise and run our award winning restaurant and reception team.
The ideal candidate will play a crucial role in daily operations, ensuring exceptional service and maintaining high standards of food safety and hospitality. This position requires strong leadership skills and a passion for hospitality with a clear and unrivalled understanding of managing a restaurant and front of house reception team.
A passion and understanding of different cuisines is beneficial as we offer, British, Indian, Indo Chinese and Thai dishes.
Ability and desire to retain our high standards of customer care to guests.
Duties
- Responsible for revenue management, expense management, team building, and employee development.
- Oversee day-to-day operations to include holiday guest arrivals and departures
- Ability to be hands on.
- Design strategy and set goals for growth.
- Maintain budgets and optimize expenses.
- Set policies and processes.
- Ensure employees work productively and develop professionally.
- Oversee recruitment and training of new employees.
- Meet or exceed guest wants and needs.
- To coach and mentor.
- Flexibility.
- Ensure compliance with food safety regulations and maintain cleanliness standards throughout the establishment.
- Train, mentor, and motivate team members to deliver outstanding customer service.
- Handle customer enquiries and complaints with professionalism, striving for resolution and satisfaction.
- Lead with the team to develop strategies for improving service efficiency and enhancing guest experiences.
- Monitor inventory levels, ordering supplies, and manage stock rotation to minimise waste.
- Conduct staff meetings to discuss performance, goals, and areas for improvement.
Skills
- Strong understanding of food safety practices and regulations.
- Strong knowledge of cocktails, beverages, and bar operations
- Proven ability to supervise staff effectively while fostering a positive work environment.
- Attentive listening.
- Concise and clear communication.
- Excellent team management skills with the ability to inspire and lead by example.
- Exceptional hospitality skills, ensuring guests feel welcomed and valued at all times.
- Demonstrate leadership capabilities with a focus on achieving operational excellence within a restaurant setting.
If you are passionate about the restaurant and hospitality industry and possess the necessary skills to thrive in this role, we encourage you to apply for the position of Restaurant Manager. Join us in creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Experience:
- Restaurant management: 2 years (required)
- Hospitality: 4 years (required)
- Leadership: 2 years (required)
- Team management: 2 years (required)
Work Location: In person
