North London | 33-35 High St, Harrow HA1 3HT | Office-Based
Benefits:
- Competitive salary, aligned to experience + commission
- Company pension
- Free or subsidised travel
- Transport links
Experience:
- lettings: 1 year (required)
About the Role
Wilson Hawkins is Harrow’s go-to name in lettings, known for deep local market knowledge and a client-first reputation built over years of consistent service. We’re looking for an experienced Senior Lettings Negotiator ready to take real ownership of the lettings process, with a clear, genuine path to Senior Lettings Negotiator within 6–12 months.
This is a close-knit, independent agency, not a corporate machine. Your work will be visible, your contribution will matter, and your progression will be tied directly to your results, not your tenure.
You’ll work closely with the Senior Lettings Negotiator, taking the lead on viewings, applicant relationships, and offer negotiation, while regularly stepping up to run the team in their absence. We’re looking for someone who takes pride in their work, builds genuine relationships with landlords and applicants, and is hungry to grow into a leadership role.
What You’ll Be Doing
- Register, vet, and proactively match applicants to the right properties based on their needs
- Conduct viewings across North London, representing Wilson Hawkins with professionalism and warmth
- Negotiate offers between applicants and landlords, managing expectations on both sides
- Progress agreed lettings through referencing to tenancy commencement
- Build and maintain strong relationships with landlords to win repeat and future business
- Keep landlords updated proactively throughout the letting process
- Maintain accurate, up-to-date records in the CRM at all times
- Support and deputise for the Senior Lettings Negotiator on day-to-day team activity
- Contribute ideas and feedback to improve team performance
- Drive revenue and profitability against personal and business targets
What Success Looks Like
- Your viewings are well-prepared, professionally run, and consistently convert to offers
- Applicants feel informed, valued, and confident at every stage of their journey
- Offers are negotiated and progressed efficiently, with landlords kept closely in the loop
- Your pipeline is always accurate and current in the CRM
- The Lettings Manager trusts you to hold the fort and make sound decisions in their absence
- You’re actively developing your skills with a clear eye on the Manager role ahead
What You’ll Need
- 3+ years of residential lettings experience, ideally in North London
- A proven track record of high-volume viewings converting to offers
- Experience progressing lettings from offer through referencing to move-in
- Solid working knowledge of lettings legislation (Right to Rent, Tenant Fees Act, deposit protection)
- Experience working with both domestic and international landlords and applicants
- Confident use of a lettings CRM and property portals
- Highly organised, results-driven, and comfortable taking ownership
- ARLA Propertymark qualification, or actively working toward it (a plus, not essential)
What We Offer
- Competitive salary, aligned to your experience
- Commission and performance bonus linked to your personal letting activity
- Funded support toward your ARLA Propertymark qualification
- A clear, genuine path to Senior Lettings Negotiator within 6–12 months
- A boutique environment where your work is seen, recognised, and rewarded
- A collaborative team that takes the work seriously without taking itself too seriously
About Wilson Hawkins
Wilson Hawkins has been serving landlords, tenants, buyers, and sellers across Harrow for many years, built on a strong reputation for results and a collaborative culture. We invest in our people, including funded qualifications and a real route to management, because we grow when our team grows.
Ready to take the next step in your lettings career? Apply today.
Hiring Process:
- 15 minute introductory call with a member of the human resources team
- 1 hour online interview with a member of the lettings department
- 1 hour in-person interview with the lettings manager
Pay: £25,000.00-£60,000.00 per year
Benefits:
- Casual dress
- Free or subsidised travel
- Free parking
- Transport links
Work Location: In person
