Salary : £28,137.61 Per Annum (Pending September Pay Award to be applied)
Hours: 37 Hours Per Week, 9:00 – 16:00, Mon -Fri
Weeks: 43 Weeks Per Year
Job Purpose:
To provide strategic and operational leadership of the Progress Coach team, ensuring consistently high standards in learner progress monitoring, personal development, tutorial delivery, and preparation for adulthood outcomes across the College.
The postholder will line manage Progress Coaches, lead quality assurance and compliance processes, and deliver training and professional development to both Progress Coaches and Personal Tutors. The role includes a reduced caseload of up to 10 learners to model excellent practice and maintain direct learner impact.
To learn more about the area of the Charity you would be working in please watch this short video - Queen Alexandra College
1. Leadership & Line Management
- Line manage and supervise Progress Coaches.
- Conduct regular 1:1, performance reviews and development planning.
- Provide coaching, mentoring and professional challenge to ensure high standards of practice.
- Support workload management and staff wellbeing.
- Contribute to recruitment, lead induction and appraisal processes.
- Lead Progress Coach team meetings
2. Cross-College Collaboration & Professional Development
- Work collaboratively with curriculum managers and other managers who line manage Personal Tutors to ensure consistency and clarity in tutorial expectations and personal development delivery.
- Provide professional guidance and quality oversight relating to tutorial practice, target setting and preparation for adulthood outcomes.
- Design and deliver training for Personal Tutors in partnership with relevant line managers and Learner Journey.
- Liaise closely with the LSA Training & Development Manager to ensure alignment between Progress Coach practice, tutorial delivery and Learning Support Assistant development programmes.
- Contribute to whole-college CPD planning where personal development and learner progress are priorities.
- Support consistent implementation of policies relating to tutorial delivery, attendance monitoring and EHCP alignment.
3. Quality Assurance & Continuous Improvement
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Lead and implement quality assurance processes for Progress Coach practice.
Audit:
- Caseload management
- Target setting quality
- EHCP review documentation
- Attendance monitoring in collaboration ASO where required
- Recording on DatabridgeMIS
- Monitor consistency and compliance across the team.
- Analyse data trends and implement improvement actions.
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Contribute to inspection readiness and quality improvement planning with support from the Assistant Principal – Personal Development.
4. Personal Development & Tutorial Oversight
- Oversee the quality and impact of tutorial provision.
- Support consistency in the delivery of British Values, Prevent, consent and wider personal development themes.
- Design and deliver training for:
- Progress Coaches
- Personal Tutors
- Model high-quality tutorial delivery where appropriate.
5. Learner Caseload (Approximately 10 Learners)
- Provide one-to-one and small group support (where appropriate).
- Follow a structured schedule of learner tutorials.
- Prepare and contribute to EHCP reviews.
- Monitor attendance, behaviour, independence and destination planning.
- Coordinate collaborative working with curriculum staff, parents/carers and external agencies.
- Input, track and report on progress using the College MIS.
- Act as a key point of contact for allocated learners.
- Maintain accurate and timely records.
6. Safeguarding & Professional Responsibilities
- Promote and safeguard the welfare of young people and vulnerable adults.
- Ensure compliance with College policies and procedures.
- Maintain accurate and timely documentation.
- Represent the College positively in external engagements.
- Engage in ongoing professional development.
Please take time to review the job description attached.
Please upload a CV/Resume* with details of your full employment history (since leaving school, including education, employment and voluntary work) including reasons for any gaps in employment. This should also include a statement of the personal qualities and experience you believe are relevant to your suitability for the post and how this meets the job description and person specification requirements. Your CV/Resume* will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.
Safeguarding Commitments
As part of our commitment to safeguarding, and in line with updated guidance published in September 2026, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here.
We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre-employment checks will be undertaken, and offers of employment are subject to satisfactory outcomes. These include an enhanced DBS check with Children & Adult’s Barred List information, identity checks, o nline checks, and verification of professional qualifications and references. Further details are available in Keeping Children Safe in Education (KCSIE).
Essential Criteria:
- Experience of leading or mentoring staff in an educational or SEND setting.
- Strong understanding of preparation for adulthood outcomes.
- Experience of quality assurance or monitoring processes.
- Ability to design and deliver training.
- Excellent communication and organisational skills.
For further information on person specification please read the job description attached
Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.
QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.
Queen Alexandra Charity offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.
QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.
Joining our supportive team, you will have the opportunity to:
- Work closely with students with SEN to achieve their goals
- Make a difference to the educational experience of young people
- Be a voice for students and staff in specialist education
- Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
- Develop your own skills, aspirations and progress your career.
Our benefits include;
Schedule 1 Benefits (reviewed annually and/or as appropriate)
- Access to on site car parking
- Use of QAC Fitness Centre (subject to opening hours)
- Cycle to Work Scheme (Salary Sacrifice)
- 24/7 Employee Assistance Programme Helpline (BHSF)
- Access to Education Support Free Helpline for Teachers & Education Staff
- QAC Mental Health First Aiders & activities to support health and wellbeing
- BHSF Benefits Package including Healthcare Plans, discounted shopping/services
- Annual Flu vaccination/voucher
- Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
- Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
- Health and Wellbeing Services (Occupational Health/Counselling)
- Free Tea/Coffee and Staff Room facilities
- Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
- Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
- Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
- Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
- Occupational sick pay (based on length of service)
- On site wellbeing activities (e.g. yoga, meditation)
- Support for training/ CPD (either by way of study leave and/or funding)
- Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.
This list is not exhaustive and may be subject to review and/or change.
Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.
Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.
We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.
Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.
Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).
All students, clients and staff are supported within safe and well-resourced environments.
QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.
We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.
As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.
