We are looking for a Senior User Researcher to join our User Centred Design team at North Lincolnshire Council.
User Researchers plan, design and deliver research that builds a deep understanding of users, their needs and behaviours. Your research will contribute to the design of better services for residents and staff.
The role is hybrid, with some time each week at our Church Square House offices in Scunthorpe, some working from home and some out in the community, depending on project needs.
About you
The role is a great opportunity for someone with 2-3 years experience working in a User Research position, looking to take more of a lead. As the only user researcher in a small team, you will be comfortable guiding the approach to research, setting standards and advocating for user research as an essential part of evidence based decision making and the design process.
You will help develop the profession further within the organisation, in addition to the day-to-day work of:
- using a range of research methods to learn about user needs
- managing the recruitment of both current and potential users of the service as participants
- applying different techniques for the analysis of research data and synthesis of findings
- explaining user insights to stakeholders to build understanding and consensus
- ensuring that ethics and consent processes are followed
About us
North Lincolnshire Council is an award winning Local Government Unitary Authority, with headquarters in Scunthorpe. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.
The User Centred Design team is a small team in the IT, Digital and Communications part of the Transformation and Outcomes directorate. We believe in the value of User Centred Design as a set of tools that can be used to improve outcomes for the residents of North Lincolnshire.
Application
You can apply for this role using the application form on our website. We do not accept CVs. In the application form section “Experience, Skills and abilities”, please describe how you meet each of the essential and desirable criteria from the Job description, using specific examples where possible.
Further guidance is available on our website - Applying for a council job - North Lincolnshire Council.
We will conduct in-person interviews, where you will be required to give a presentation. The theme of the presentation will be provided in advance of the interview date.
For an informal discussion about the role, please contact Gary Dunn (User Centred Design Specialist),
[email protected] or call 01724 296368.
We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.
