Job Summary:
We are seeking a skilled Duty Manager to join our team. The Duty Manager will oversee the daily operations of our establishment, ensuring excellent guest services and smooth functioning of all departments.
Duties:
- Manage and supervise staff members to ensure efficient operations
- Handle guest inquiries, requests, and complaints promptly and professionally
- Coordinate with various departments such as housekeeping, maintenance, and front desk to maintain high standards of service
- Monitor and maintain inventory levels for supplies and equipment
- Implement and enforce company policies and procedures
- Assist in recruiting, training, and evaluating staff performance
- Ensure compliance with health and safety regulations
- Ensuring the correct opening and closing procedures of the pub
Requirements:
- Previous experience in a supervisory role within the hospitality industry
- Strong leadership skills with the ability to motivate and manage a diverse team
- Excellent communication and interpersonal abilities
- Knowledge of human resources practices
- Familiarity with hotel operations and guest services
Joining our team as a Duty Manager offers the opportunity to work in a dynamic environment where your leadership skills will be valued. If you have a passion for hospitality and enjoy supervising teams to deliver exceptional service, we would love to hear from you.
Job Type: Full-time
Pay: £14.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Employee mentoring programme
Work Location: In person
