Freshasia Foods is a fast-growing frozen food manufacturer, and this is a genuinely hands-on role — you'll be on the floor running the shift, not behind a desk. You'll have direct, visible impact on output, quality, and safety from day one, with real ownership over how your shift performs.
We're looking for someone who wants to own this shift and grow with the company. As we scale, there's a clear path for strong performers to grow into broader production leadership.
Purpose of Role
The Production Shift Manager is responsible for managing the day-to-day operation of a manufacturing workshop, ensuring production targets, food safety standards, quality requirements, labour efficiency and cost objectives are achieved.
The role has responsibility for supervising production teams, implementing operational improvements, maintaining production discipline, monitoring KPIs and supporting continuous improvement initiatives across the factory. This is a hands-on, floor-based role working closely with Production Team Leaders, Operators, and Agency Staff.
Key ResponsibilitiesProduction Management
- Manage daily production activities within the assigned workshop, ensuring plans are completed on time and in full, and controlling labour allocation, waste, yield loss and material usage.
Team Leadership
- Lead and supervise production team leaders and operators: run shift briefings, manage attendance, discipline and performance, and support training, onboarding and recruitment.
Food Safety & Quality
- Ensure BRCGS and HACCP compliance, monitor CCPs and production records, investigate quality incidents and corrective actions, and support customer and internal audits.
Operational Excellence
- Monitor OEE and downtime, implement SOPs and standard work, and lead lean/continuous improvement initiatives on the shift.
Systems & Reporting
- Ensure accurate SAP transactions and production records, prepare daily reports, and report KPIs to senior management.
Health & Safety
- Ensure compliance with all H&S procedures, conduct workplace inspections, investigate accidents/near misses, and promote a safe working environment.
Direct Reports
- Production Team Leaders
- Production Operators
- Temporary Agency Staff
Key Performance Indicators
Performance is assessed against a weighted scorecard:
KPI Area
Weight
Target
Production Plan Achievement
30%
≥98% (Actual ÷ Planned Output)
Labour Efficiency
25%
Within Standard Labour Hours
Quality Compliance
15%
No major incident; packaging error ≤0.2%; label error = 0
Workshop Discipline & 5S
10%
Monthly audit ≥90% (GMP, hygiene, PPE, attendance, line discipline)
SAP & Production Record Accuracy
10%
≥98% (reporting, material usage, downtime records)
Safety Performance
10%
Zero lost time accidents
Additional product-specific quality targets:
Objective
Target
Dumpling Damage Rate
≤0.5%
Packaging Rework
≤0.3%
Frozen Product Defects
≤0.2%
Agency Labour %
Downtrend
Labour Cost / Kg
Downtrend
What You'll Need
- Experience in food manufacturing.
- Experience supervising production teams on the shop floor.
- Understanding of HACCP and food safety systems.
- Experience using ERP systems (SAP preferred).
- Strong leadership and communication skills.
- Ability to analyse production data and implement improvements.
What We Offer
- Competitive Salary
- Performance incentive bonus
- Competitive Holiday allowance
- Staff discount on products
- A hands-on leadership role with visible, day-one impact on the shift you run
- A growth path into broader production leadership as the business scales
Freshasia Foods Ltd is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background, and are committed to building a d
Pay: £30,000.00-£40,000.00 per year
Ability to commute/relocate:
- Erith DA18: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Food Production Supervisor: 3 years (preferred)
Work Location: In person
