Overview
We are seeking a highly organised and proactive Office Manager to oversee daily calls and ensure all sales orders are added into ERP system. The ideal candidate will possess strong clerical and administrative skills, with a focus on usage of warehousing system and different types of ERP systems. This role requires excellent communication abilities and proficiency , able to learn several ERP systems including Microsoft Word and Excel, as well as a commitment to fostering a positive work environment.
Duties
- Answer incoming telephone calls and respond to customers queries in a professional and friendly manner
- Engage with customers to understand their requirements and recommend suitable products
- Process sales orders received via telephone and email with accuracy and efficiency using the in-house stock system
- Log and co-ordinate maintenance call-outs to engineer team
- Communicate effectively with team members to ensure seamless operations
- Routing order on ERP system
- Placing purchase orders
- Assist in managing inventory levels and conducting stock checks as required
- Provide general administrative support to the sales and operations teams
- Take payments on card readers and cash
- Complete orders in warehouse ERP, check them accounting ERP system, if needed correct them and sent to customers
- Take full care of office management and system management, effective suggestions about system efficiency
- Being initiative and a YES person is well acknowledged
- Responsibility into ensuring the office is well stocked in terms of stationary, and other services
Qualifications
- Proven experience in an administrative role.
- Strong organisational skills with the ability to prioritise tasks effectively.
- Excellent communication skills, both written and verbal.
- Experience with accounting software and ERP warehousing systems is highly desirable.
- Proficient in standard office software applications (e.g., Microsoft Office Suite).
- A keen eye for detail with strong clerical skills to maintain accurate records.
If you are a motivated individual looking to take on a pivotal role within our organisation, we encourage you to apply for this exciting opportunity as an Office Manager.
Job Types: Full-time, Permanent
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
