Location: Stonydelph Dental Practice
Job Type: Part-time 3/4 days per week - Permanent
Salary: From £12.71 per hour, depending on experience
Join Our Friendly Dental Team!
Stonydelph dental practice is a well established dental practice in Tamworth. We pride ourselves in providing a service for NHS and Private dental patients. Dr Samia Khan is the Owner/Principal dentist since 2011 and we have over 30 years of exceptional experience in providing dental care.
We are looking for an experienced, enthusiastic and highly organised Receptionist to join our busy and welcoming dental practice.
This is an excellent opportunity for someone with outstanding customer service skills and ideally previous dental reception experience.
As the first point of contact for our patients, you will play a vital role in creating an exceptional patient experience ensuring the smooth day-to-day running of the front desk.
Key Responsibilities
- Provide a warm, friendly and professional welcome to every patient.
- Manage appointments efficiently on the patient management system electronically and optimise the practice diary.
- Handle patient enquiries by telephone, email and in person.
- Process payments and maintain accurate patient records.
- Assist with both NHS and private patient administration.
- Work closely with dentists, dental nurses and the Practice Manager to ensure excellent patient care.
- Help maintain efficient reception systems and consistently high customer service standards.
Person Specification
We're looking for someone who has:
- Previous experience working in a dental practice (preferred).
- Excellent customer service, administration and organisational skills.
- Strong communication skills, with the ability to build positive relationships with patients and colleagues.
- Good general IT skills, including experience using Microsoft Word, Excel and other software packages.
- Experience using dental/ medical patient management software (preferred), although full training will be provided for the right candidate.
- A positive, friendly and professional attitude.
- The ability to remain calm, organised and efficient in a fast-paced environment.
- A genuine passion for delivering exceptional patient care.
What We Offer
- Company pension scheme.
- Paid annual leave.
- Staff discounts on dental treatment
- Ongoing training, mentoring and professional development.
- A supportive, friendly and experienced team.
Why Join Us?
At Stonydelph Dental Practice, we believe our people are our greatest asset. We pride ourselves on creating a supportive, respectful and positive working environment where every team member is valued.
We don't just recruit employees—we invest in people. If you are motivated, ambitious and looking to build a long-term career, we'll support you every step of the way through training, mentoring and opportunities to develop your skills. We are passionate about promoting from within wherever possible and helping our team members reach their full potential.
How to Apply:
Please send us your CV together with a covering letter explaining why you would be a great fit for our team.
We look forward to welcoming you to Stonydelph Dental Practice.
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Do you have at least Grade C or equivalent in English or Maths?
- What is your notice period and when could you potentially start?
- Do you have a DBS check in the last 3 years? Enhanced or Basic?
- Do you have any further qualifications in IT/administration and customer service.
Please state all experience and number of years.
Work Location: In person
Pay: £12.71 per hour
Expected hours: No less than 24.0 per week
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
