We're looking for a Senior Account Manager to join ANS and help our SMB customers maximise the value of their technology investments while driving account growth.
This is a relationship-focused role where you'll manage a portfolio of customers, building trusted partnerships, delivering outstanding service, and identifying opportunities to upsell and cross-sell solutions across cloud, security, data, digital workspace and managed services.
What you'll be doing:
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Managing a portfolio of SMB customer accounts
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Building strong, long-term relationships with key stakeholders
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Driving account growth through consultative upselling and cross-selling
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Leading commercial reviews, service reviews and renewal conversations
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Acting as a trusted advisor, helping customers achieve their business goals through technology
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Reducing customer churn by delivering an exceptional customer experience
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Working closely with internal technical, delivery and leadership teams
What we're looking for:
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Proven account management experience within technology or managed services
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Strong understanding of cloud technologies and digital transformation
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A track record of growing customer accounts and achieving revenue targets
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Excellent relationship-building, communication and presentation skills
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Commercially minded with a consultative sales approach
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Highly organised, self-motivated and customer-focused
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Passionate about technology and helping customers succeed
Why ANS?
At ANS, you'll join a high-performing team with access to market-leading technology, an established customer base, and genuine opportunities for progression and development. You'll have the autonomy to build strategic customer relationships while making a real impact on both customer success and business growth.
Ready to take the next step in your account management career? We'd love to hear from you. ??
At ANS, we’ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative – and we do it like no other. We invest in our people. In training, development, health and more – we give you the benefits and flexibility to maintain a happy work-life balance.
We’re proud of the inclusive, fun, dynamic environment we’ve created. It’s a safe space that works for all. You don’t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages
With fantastic benefits, an inclusive culture, and a cool office space, we’re your kind of workplace.
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As standard: 25 days’ holiday, plus you can buy up to 5 more days
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A little extra: we’ll give you your birthday off, and an extra celebration day for whatever you want! Tying the knot? You get 5 days’ additional holiday in the year you get married. Oh, and 5 volunteer days!
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Private health insurance
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Pension contribution match and 4 x life assurance
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Flexible working and work from anywhere for up to 30 days per year (some exceptions)
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Maternity: 16 weeks’ full pay, Paternity: 3 weeks’ full pay, Adoption: 16 weeks’ full pay
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Company social events – get ready for a jam-packed calendar
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Electric car scheme
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12 days of personal growth development time
ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only.
