About the Role
Join OhMyFood as we launch London’s first home‑cooked food marketplace. This is a remote 45‑day volunteer role for Phase 1, with a 30‑day HR review and the possibility of future full‑time opportunities based on performance, business needs, and role availability.
You’ll act as the operational backbone of the platform, supporting everything that happens after a Home Chef joins the community. From onboarding and training to order coordination and day‑to‑day communication, you’ll ensure processes run smoothly across the platform.
What You’ll Do
- Onboard and train Home Chefs, guide them through platform access, account setup, and provide ongoing support.
- Coordinate orders, manage updates, and ensure smooth communication with chefs, Delivery Captains, and the core team.
- Maintain trackers, records, and internal documentation while managing platform access and permissions.
- Identify challenges, suggest process improvements, and support day‑to‑day backend operations.
What We’re Looking For
- Experience in administration, operations, coordination, or customer support.
- Strong organisational and multitasking skills.
- Excellent written and verbal communication skills.
- Comfortable working with spreadsheets, trackers, and digital tools.
- Proactive and solution‑focused mindset.
- Previous startup, marketplace, hospitality, or food industry experience is a plus.
Why Join Us
- Hands‑on experience in a fast‑growing startup.
- Exposure to marketplace operations and community management.
- Work directly with founders and the core team.
- 30‑Day HR Review → discuss continuation, extended responsibilities, or conversion.
- Conversion Pathway → potential full‑time role as we scale.
- Certificate of Completion + Recommendation Letter for exceptional performance.
- Be part of a brand built on food, community, and everyday comfort.
Pay: From £13.00 per hour
Benefits:
Application question(s):
- How many hours per week can you realistically commit to OhMyFood over the next 6 to 8 weeks?
- How early can you join?
Work Location: Remote
