Role Description
Working in the attractions team you are responsible for the delivery of a high-class entertainment operation. You will work at any of the 12 CUBEs, or 3 Putters courses, playing the role of game show host, and bringing the experience to life.
Essential Duties and Responsibilities
- Providing an energetic and enthusiastic performance of ‘Game show host’ for every customer, including groups and party bookings.
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Explaining and enforcing rules of each game.
- Operate the CUBEs to determine a win or loss.
- Learn and familiarise with all games, including technical set up and rules.
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Maintain a clean and presentable service area at all times.
- Assist in setting up the venue before opening.
Other Duties and Responsibilities
- Ensure all training is completed in a timely manner.
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Proactively contribute to and suggest ways of improving company processes and procedures.
- Assisting in the onboarding of newer members of the team.
Skills
Technical
- 1 year of Customer Service experience.
- Experience in a presenting or performing role.
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Experience in a competitive socialisng or games venue.
- Experience working in high volume venues.
- Experience working in large teams as well as independently.
Personal
- Confident, enthusiastic and engaging manner.
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Flexibility to work regular evenings and weekends.
- Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team.
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A keen eye for detail, never compromising on standards and keen to deliver an amazing service.
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Ability to think on your feet and adapt.