We are a growing and dynamic food manufacturing business seeking a highly organised and
motivated Customer Service, Sales & Purchasing Administrator to join our team. This is an
excellent opportunity for an experienced administrator who thrives in a fast-paced
environment and is passionate about delivering exceptional customer service while
supporting sales, purchasing, and operational activities.
Key Responsibilities
- Process customer sales orders accurately and efficiently.
- Create, process, and monitor purchase orders to ensure timely procurement of
- materials and services.
- Liaise with suppliers regarding orders, deliveries, pricing, and product availability.
- Act as the primary point of contact for customers, handling enquiries and resolving
- issues in a professional and timely manner.
- Liaise with contractors, suppliers, logistics providers, and internal departments to
- ensure the smooth flow of information and products.
- Maintain accurate customer, supplier, purchase order, and sales order records.
- Support the Sales, Purchasing, and Operations teams with administrative and
- reporting activities.
- Monitor order progress and proactively communicate updates to customers.
- Assist with general office administration and other ad-hoc duties as required.
Essential Requirements
- Fluent in English (written and spoken).
- Previous experience in an office administration, customer service, sales support,
- purchasing, or similar role.
- Experience processing sales orders and purchase orders.
- Strong customer service skills with the ability to build and maintain positive customer
- relationships.
- Experience dealing with suppliers and supporting purchasing activities.
- Excellent organisational skills with a high level of accuracy and attention to detail.
- Proficient in Microsoft Office applications, particularly Excel, Outlook, and Word.
- Strong communication skills and the ability to work effectively within a team
- environment.
- Ability to prioritise workload and work efficiently in a fast-paced environment.
Desirable Requirements
- Turkish language skills (written and spoken).
- Previous experience within the food manufacturing or FMCG industry.
- Knowledge of Microsoft Dynamics 365 Business Central (formerly Navision).
- Experience dealing with contractors, suppliers, and logistics providers.
- Understanding of procurement, order fulfilment, stock control, and supply chain processes.
What We Offer
- A supportive, friendly, and collaborative working environment.
- Opportunities for professional development and career progression.
- Competitive salary and benefits package.
- The opportunity to join a successful and growing business within the food
- manufacturing sector.
If you are a proactive and enthusiastic individual with experience in customer service, sales
administration, and purchasing, we would love to hear from you.
Pay: £33,000.00-£36,564.58 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
