Job Overview
At The Kitchen & Co, the Front of House staff are responsible for ensuring a seamless, enjoyable experience for all guests during the wedding reception, breakfast and evening. This role requires excellent service and communication skills, attention to detail, and the ability to manage fast-paced situations while maintaining a friendly and professional demeanour to all wedding guests. Some weekend working is expected due to the nature of the event-based roles.
Duties
- Greet and welcome guests as they arrive, ensuring a friendly and positive first impression.
- Trayed drink service
- Respond to guest inquiries, address concerns, and provide assistance throughout their visit.
- Ensure guest satisfaction by anticipating needs and offering personalised service.
- Handle any special requests, dietary restrictions, or other guest needs.
- Serve food and beverages promptly while maintaining high presentation standards.
- Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Support catering events as required, assisting with efficient setup, service, and breakdown.
Skills
- Strong hospitality skills with a genuine passion for customer service.
- Previous experience in a restaurant or event setting is strongly preferred.
- Ability to work well under pressure while maintaining attention to detail.
- Excellent verbal communication skills to effectively interact with guests and team members.
- A proactive approach to helping others, ensuring that all guests feel valued and attended to.
Join us in creating memorable experiences for our guests while working in a dynamic team environment!
Job Types: Full-time, Part-time, Zero hours contract
Pay: £12.71-£16.00 per hour
Experience:
- Hospitality: 1 year (required)
- Events: 1 year (preferred)
Work Location: In person
