We are looking for an enthusiastic and committed person to join our Recovery Team. This is a challenging and varied role, the duties will involve dealing with all aspects of council tax, business rates and housing benefit overpayment recovery, including answering customer enquiries in writing, over the telephone, at court and the council offices.
The successful applicant will be expected to demonstrate excellent customer care, communication and interpersonal skills. Ideally having experience of working in a council tax, business rates or benefit overpayment office and having a good understanding of the law of local taxation. However, we will also consider applications from people with a background in other types of debt collection.
Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.
Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above.
As an accredited Essex Family Friendly Employer, this full-time role can be job-shared or part-time if we can fill the remaining hours. Please mention this in your supporting statement. if you are interested. For more details please visit: https://www.essex.gov.uk/family-friendly-charter.
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.
