Hours: 6.5 hours per week / 1 day (Sunday)
Contract: Part-time 6.5 hours per week
Salary: £2,704 - pro rata amount
Reports to: Retail Store Manager
We are looking for a people person, and a passionate ambassador to join our dedicated team and volunteers. Perfect for someone with buckets full of energy and enthusiasm.
Main Duties:
- Support manager/deputy manager to actively drive sales to maximise shop profitability and achieve annual budget
- Assist manager/deputy manager to support volunteers
- Assist customers with donations
- Deliver excellence in customer service at all times and actively respond and listen to customers and volunteers to demonstrate time and care
- Support manager/deputy manager to maintain a high standard of presentation of merchandise
- Follow agreed till, cashing up and banking procedures
- Support manager/deputy manager in proactive use of social media to promote the shop and engage with the local community
- Support the Hospice Fundraising and Communications teams to promote key events in the shop and the organisation as a whole
- Act as an ambassador for The Hospice
Qualifications, Skills, Experience and Knowledge - A passion for retail and a ‘people person’
- Good general standard of education
- Previous retail experience preferred but not essential
- Strong communication and interpersonal skills – empathetic and patient
- Strong operational and organisational skills
- Confident IT user
- Ability to work under pressure and multi task in a busy and fast moving environment
- Physical strength and pace to cope with regular manual lifting and handlingFlexibility
For an informal discussion, or to find out more please contact Jackie Grew (Shops Area & Operations Manager) on 01442 869550. To contact HR please email [email protected]
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
If you do not hear from us within 2 weeks of the closing date, unfortunately your application has been unsuccessful.
Pay: £2,704.00 per year
Work Location: In person
