Job Title & Grade: HEO Senior MI & Data Analyst
Contract Type: Permanent
Salary range (depending on location):
National - £35,335 - £37,847
London - £40,014 - £42,859
Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location: National – (Any LAA Office)
Please note that whilst this role is open to all Civil Service staff, you can only apply for London, Cambridge and Brighton offices if you are a current LAA staff member based in those offices. This is due to and in line with the LAA's Location Strategy and the Cabinet Office's Places for Growth Strategy.
Please note that travel to other offices may be required
Minimum Working Pattern:
The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely, part time or as part of a job share etc.
If you are applying for a part time role, please note that to meet business demands we need cover for a minimum of 30 hours
To meet legal requirements, if you are between the ages 16-18 and you are a successful candidate, you will be required to complete an apprenticeship after your initial on the job training.
The Legal Aid Agency
We are an executive agency of the Ministry of Justice (MoJ). We are responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales.
Our people are at the heart of achieving excellence. Employing around 1,200 colleagues across England and Wales, we feel proud to have some of the best People Survey results in the Civil Service.
Corporate Services
The Corporate Services team helps shape and enable the priorities of the Chief Executive, Executive Leadership Team and People Committee to be delivered.
The LAA fully supports hybrid and flexible working. Members of the Corporate Services and the Strategy, Data and Analysis Team are based in multiple locations across England and Wales. Travel will be required on occasion.
Strategy, Data and Analysis Team
The Strategy, Data and Analysis Team supports wider Corporate Services to help shape and enable the priorities of the Chief Executive and Executive Leadership Team by providing data reporting analysis of the LAA’s progress against its strategic aims.
Job Summary
As a Senior MI & Data Analyst, you'll play a key role in helping the Legal Aid Agency make better decisions through the intelligent use of data.
Working with large and complex datasets, you'll identify trends, risks and opportunities, transforming information into meaningful insight that supports operational and strategic decision-making. Your analysis will help shape how the Agency delivers services and improves access to justice across England and Wales.
This is more than a reporting role. You'll work ly with colleagues across the LAA, Ministry of Justice and wider justice system to understand business challenges, challenge assumptions w appropriate and provide evidence-based recommendations that influence decision making.
You'll continuously look for opportunities to improve reporting, automate processes and enhance data quality, ensuring the Agency has trusted, accurate and timely information to support its priorities.
The role combines technical expertise, analytical thinking and strong stakeholder engagement, making it ideal for someone who enjoys solving problems, influencing through evidence and driving continuous improvement.
Key Responsibilities:
Deliver Insight
- Analyse large and complex datasets to identify trends, risks, opportunities and emerging issues.
- Produce accurate, timely analysis that supports operational and strategic decision making.
- Present clear, evidence-based recommendations that enable informed business decisions.
Develop Reporting & Visualisation
- Design, develop and continually improve Power BI dashboards, reports and analytical products.
- Identify opportunities to automate recurring reporting and improve reporting efficiency.
- Ensure analytical outputs are accurate, well documented and meet organisational quality standards.
Partner with the Business
- Build trusted relationships with stakeholders across the LAA, MoJ and wider justice sector.
- Understand business priorities and translate analytical requirements into practical solutions.
- Communicate complex information clearly to both technical and non-technical audiences.
Improve Data Quality
- Promote good data governance and analytical standards.
- Identify opportunities to improve data quality, consistency and accessibility.
- Support delivery of the MoJ Data Strategy and encourage data-driven decision making.
Continuous Improvement
- Seek opportunities to improve business performance through better use of data.
- Contribute to innovation in reporting, automation and analytical capability.
- Share knowledge and support colleagues across the wider analytical community.
Provide management cover and support team planning w- required.
Essential Knowledge, Experience and skills
- Demonstrable experience using Power BI and Excel to analyse complex datasets and produce meaningful insight.
- Experience transforming complex information into clear, evidence-based recommendations for a range of audiences.
- Strong analytical and problem-solving skills, with the ability to identify trends, assess risks and recommend practical solutions.
- Experience developing accurate, high-quality dashboards, reports or analytical products.
- Experience building productive working relationships with stakeholders and understanding business requirements.
- Understanding of data governance, information security and handling sensitive information.
- Experience improving reporting processes through automation or continuous improvement initiatives.
- Excellent planning and organisational skills, with the ability to manage competing priorities and deliver to deadlines.
Desirable Knowledge, Experience and skills
- Experience responding to Freedom of Information or Parliamentary Question requests.
- Experience using SQL, Python, R or other analytical tools.
- Experience using emerging analytical technologies, including AI-enabled tools, to improve efficiency and insight.
- Understanding of the full data lifecycle, including collection, validation, analysis, publication and governance.
- Experience presenting analytical findings to senior stakeholders.
Person Specification
We're looking for someone who:
- Is naturally curious and enjoys understanding why things happen.
- Uses evidence and data to solve problems and improve outcomes.
- Can explain complex information clearly and confidently.
- Builds positive working relationships and collaborates effectively across organisational boundaries.
- Is organised, adaptable and able to manage competing priorities.
- Enjoys learning new analytical techniques and continuously improving the way they work
Why Join Us?
Data plays an increasingly important role in shaping how the Legal Aid Agency delivers services and supports access to justice.
As part of our Strategy, Data and Analysis team, you'll work on meaningful projects that influence decisions at both operational and strategic levels. You'll have opportunities to work with senior stakeholders across the Ministry of Justice, develop modern analytical skills and help shape the future of data-driven decision making within the Agency.
You'll join a collaborative team that values innovation, continuous improvement and professional development, w your work will have genuine impact.
Assessment approach
Application Process
To apply please provide a statement of suitability showing how you meet the essential criteria in no more than 1000 words as well as a Making Effective Decisions behaviour example of no more than 250 words.
Only in the event that we receive a large volume of applications, an initial sift will be undertaken using the lead Behaviour, Making Effective Decisions. Candidates who pass the initial sift will progress to a full sift of your statement.
Your statement should demonstrate your ability to do all the essential criteria listed, using examples can help strengthen your application.
Please note we only require a Statement of Suitability and a behaviour example for your application. The wording on this advert may suggest that an Experience question is also required, however this is not necessary.
Interview / assessment Process
If you are successful through the application stage, you will be invited to an interview / assessment centre in person or via Microsoft Teams w you will be assessed against the following:
Behaviours:
- Making Effective Decisions
- Communicating and Influencing
- Working Together
Strengths
Strengths relevant to the role.
Ability Assessment
Candidates will complete a short analytical exercise using a data analysis tool. You'll be asked to analyse a dataset, identify the key findings and present your recommendations to the interview panel. This assessment is designed to reflect the type of analytical work undertaken within the role.
Experience
Your Experience of implementing, promoting, or understanding diversity and inclusion policy - Diversity is the presence of difference, this can include one or more of the protected characteristics (Gender, Age, Race, Disability etc.) or it can be about working patterns, whether we like to jump into a task or reflect on it before acting. Inclusion is how we welcome, value, and celebrate diversity, giving everyone a voice, tapping into ideas, and enabling everyone to be themselves at work and achieve their potential.
For this grade/ role we would expect the candidate to demonstrate understanding of the terms Diversity and Inclusion and be able to explain why they are important to them, their team and to w they work. We would also expect examples of action they have taken (in or outside of work) to embrace diversity (e.g., increasing understanding) or improve inclusion at a team or group level.
Shortlisting is planned for week commencing Monday 31st August 2026
Interviews are planned for week commencing Monday 21st September 2026
If you would like more information on this opportunity, please contact – Sarah-Jayne Paddock - [email protected]
Our LAA commitment to Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day activities which has lasted, or is expected to last, at least 12 months.
If you are responding to a role within the Legal Aid Agency and would like to be considered under the guaranteed interview, please indicate this in your application and let us know of any reasonable adjustments you may require during the sift or later selection processes.
The LAA’s goal is to build an organisation that is open and inclusive and truly values and celebrates the diversity of its workforce. One that reflects and understands the needs of the diverse society we serve. This is regardless of social background, gender, age, ethnicity, sexual orientation, beliefs, disabilities or long-term illness or caring responsibilities.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments to support you through the recruitment process, please let us know by adding the information to the applications system or emailing [email protected] after you have applied so that we can discuss options with you.
Complaints procedure
If you have any complaints about this recruitment activity, please share your concerns by emailing [email protected] initially. We aim to respond to any complaint within 10 working days.
