We have been awarded a 30-year lease from Adur District Council to manage Eastbrook Manor Community Centre commencing on 01.09.26. We are responsible for hosting the current range of service delivery whilst seeking new opportunities and promoting activities for the benefit of the local community.
Main purpose of the role Our local strategic focus is on Community Development and Community Participation and as our Centre Manager you will be responsible for co-creating a welcoming, safe, supportive and inclusive environment for our visitors, hirers, voluntary, charity and social enterprise partners and stakeholders.
In conjunction with the Head of Community Hubs & Operations you will be responsible for the day-to-day management of the premises, ensuring that Eastbrook Manor is operated efficiently and safely in accordance with current Health & Safety best practice. You will be the initial point of contact for room hirers with any premises-related enquiries. Your responsibilities will be managed proportionately within the working hours available.
Key areas of responsibility
Premises management
· Oversee all aspects of premises operation, including booking/hire agreements and contractors who may be commissioned to conduct maintenance and repairs
· Ensure that the setting complies with Health & Safety and governance good practices
- Overall responsibility for building security, fire and intruder alarm systems
- Overall responsibility for ensuring the organisation has appropriate procedures for risk assessment and for all incidents including provision of First Aid (treatment and supplies) and accident reporting
- In conjunction with the Head of Community Hubs & Operations, monitor spending against budget
- To be the principal point of contact for room hire users and dealing with day-to-day issues as they arise
- To prioritise income generation, retention of existing hirers and sourcing new areas of potential business
- Provide IT/technical assistance to hirers and staff working on site
- To work closely with our Participation Lead to promote inclusive and forward-looking practice
- To work closely with our Communications & Volunteering Worker to promote our activities and maximise volunteering opportunities
- To support any specific onsite Community People service delivery
- To help promote our vision of the community hub and explore partnership opportunities
- To prioritise monitoring & evaluation data and record delivery outcomes & outputs
- Undertake weekly fire alarm testing and a yearly fire drill
- Oversee energy providers and ensure non-disrupted supply of essential services
- Keep communal notice boards and leaflet displays up to date
- Support organisational fundraising efforts by inputting into the development of new funding opportunities and writing monitoring reports that evidence our work
Room and equipment hire
- Taking bookings for meeting rooms, ensuring any keys issued are recorded upon issue and returned and that all bookings are recorded on the CRM database
- Managing the daily use of the meeting rooms, setting up rooms when required, ensuring rooms are clean and tidy and equipment is well-maintained and stored safely
- Invoicing organisations for room hire in consultation with the Cherry Tree Centre Manager and Finance Manager
- Offering induction training for hirers on the use of equipment
Administration
- Procure stationery, catering and cleaning supplies and any similar items ensuring that adequate stocks are held
- Lead on local marketing and production of social and printed media with the aim of promoting the visibility and accessibility of the Centre’s activities
- Dealing personably and efficiently with personal callers, the Enquiries e-mail inbox, letters and telephone/text enquiries.
General
· Participate in the development of strategy and the business planning processes
· Ensure that all activities are monitored and evaluated
· Work in accordance with all Community People policies, particularly Safeguarding, Lone Working and EDEI
· Work with due regard to the Health and Safety Policy, ensuring that all practices and procedures are undertaken in accordance with issued guidelines. Ensure that all staff and volunteers are aware of their responsibilities, particularly when on site and take action to rectify any issues as they arise
· Attend any training courses and line management meetings as required
· Undertake any other duties as may reasonably be required
Special working conditions
- To be prepared to work flexibly including evenings, weekends and over holiday periods, if required. This may include responding to emergency calls regarding the premises, out of hours.
- Our Lone Worker Policy supports the safety and wellbeing of our staff
Pay: From £15,120.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Sick pay
Work Location: In person
