We have an exciting and rewarding new permanent opportunity for a sales and customer focused Admissions Supervisor to join our team to help create memorable and unique experiences for our guests.
Leading a team of Admission Hosts, you’ll be working out on the front-line welcoming, greeting and interacting with our guests on a daily basis.
You’ll be responsible for the day to day running of the admissions function, directing your team to actively maximise visitor spend, focused on exceed budgeted targets through various means such as; effective product knowledge, tailoring packages and utilisation of upselling skills.
Being the Admissions Supervisor will see you focused on ticket sales and queue line management. You’ll be ensuring that your team always deliver exceptional customer service, without question!
The responsibility of training and development of your team will fall upon you and you’ll look to promote that enthusiastic, assertive, and passionate approach to customer care and guest focus. Always leading by example, you’ll actively nurture and support the ideas and innovation from your team.
The shifts will generally be between 8am and 6:30pm, working a minimum of 10 hours per week. You’ll need to be flexible during school holidays as times and days may change.
Merlin - It's where we playMerlin Entertainments
Merlin Entertainments2.16K subscribers
