About the Role
Are you looking for a great first step into a career where you can learn on the job and gain a recognised qualification while earning? An apprenticeship could be the perfect opportunity to start your professional journey.
Apprenticeship Central are recruiting an Apprentice Business Administrator to join a busy and supportive automotive team. You’ll gain hands-on experience in parts operations and office administration while working towards a nationally recognised Level 3 qualification. No prior experience is needed, just curiosity, enthusiasm, and a willingness to learn!
Apprenticeship Details:
Duration: 12 months
Pay: £8.00 per hour in year 1, rising to the national wage for your age from year 2
Hours: Monday to Friday 08:00-16:00
Training & Support:
- On-site delivery with a training provider coach visiting workplace
- On-the-job guidance from an experienced team and allocated workplace mentor
- Visits from a training provider coach every 6–8 weeks
- Additional support from a RETAIN Manager at Apprenticeship Central
Why this apprenticeship is great / Where it can take you:
You’ll learn a range of skills, gain hands-on experience across multiple disciplines, and receive ongoing support to help you succeed. After completing the apprenticeship, you may have the opportunity to continue with the company in a permanent role and develop your career as a Business Administrator.
What You’ll Do:
As an Apprentice Business Administrator you’ll assist and learn across a variety of tasks, including:
- Communicate with customers by phone, email, and face-to-face in a professional and friendly manner
- Welcome customers as the first point of contact and help with enquiries
- Provide clear updates and guidance on services, repairs, and progress
- Process customer orders, requests, and payments accurately using systems
- Keep accurate records of customer interactions and job progress
- Handle customer concerns and complaints in a calm and helpful way
- Support aftercare by following up with customers to check satisfaction
- Work with the workshop team and use IT systems to manage and track customer information
Requirements:
- GCSE (or equivalent) English – Grade 4/C or above
- GCSE (or equivalent) Maths – Grade 4/C or above
About you:
- Willing to learn and develop new skills in a busy office and workshop environment
- Organised and able to follow instructions accurately
- Positive attitude and good work ethic
- Willing to learn and take on new challenges
- Works well in a team and communicates clearly
- Basic IT skills
- Reliable travel to and from the workplace
Application Stages:
If you’re interested in this apprenticeship, you’ll begin with our pre-employment programme. This is a friendly way to complete some online tasks, learn more about the role, and see if it’s a good fit. After this, you’ll have a short telephone chat with the Apprenticeship Central Team.
Don’t worry if you haven’t done this before, we’ll guide you every step of the way and answer any questions you have.
For more information about the official apprenticeship standard, visit: Skills England
Job Type: Apprenticeship
Pay: From £320.00 per week
Work Location: In person
