The Clinical Support Worker in the Mental Health Crisis Assessment Service (MHCAS) will be responsible for participating and assisting in the delivery of care for service users under the Mental Health Crisis Assessment and Liaison services. This includes supporting carers, families and other professionals of those being cared for by the team during their assessment processes.
The post holder will be expected to work a 7-day rota, as part of a 24/7 service, covering several different sites if needed. This will include night duties and unsocial hours on a long-day shift pattern. They will carry out a range of clinical support tasks, including direct patient interactions, risk assessment under supervision from senior staff, and delivering care interventions as identified as part of the service user’s care plan. This will include delivery when needed of PMVA (prevention
and management of violence and aggression).
They will work as part of the multidisciplinary team to provide excellent, compassionate and sensitive care to people and their social network.
The post holder will provide direct face to face support to the service users and carers and health professional whilst they are under the care of the service. Work will be allocated on a shift by shift basis by senior members of staff coordinating the shift.
The focus of the role will be that of supporting people in acute mental health crisis, supporting carers and families in the same context and providing clinical assistance to registered and medical staff in order to ensure safe provision of care.
The role will also include hands-on duties to ensure the smooth and efficient running of the clinical environment and practical assistance to individual practitioners and doctors during the assessment including face to face review of service users and close observations.
This job description is written as an indication of the nature and scope of duties and responsibilities.
Additional competencies may be required to fulfil the needs of specific areas and patient groups. It is not intended as a fully descriptive list and does not include specific skills or therapeutic interventions that may be required of the specialist service area.
The job-holder will be expected to carry out other duties assigned by the team, which are appropriate to the grade.
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
We will provide consistently high-quality care closer to home.
With our partners in North London and each borough we will ensure equity of outcome for all
We will offer great places to work, providing staff with supportive environment to deliver outstanding care
Why NLFT?
We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
We promote flexible working and support staff with a range of health and wellbeing initiatives.
NHS Discounts, generous annual leave and NHS pension scheme
Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
The post holder will provide direct face to face support to the service users and carers and health professional whilst they are under the care of the service. Work will be allocated on a shift by shift basis by senior members of staff coordinating the shift.
The focus of the role will be that of supporting people in acute mental health crisis, supporting carers and families in the same context and providing clinical assistance to registered and medical staff in order to ensure safe provision of care.
The role will also include hands-on duties to ensure the smooth and efficient running of the clinical environment and practical assistance to individual practitioners and doctors during the assessment including face to face review of service users and close observations.
This job description is written as an indication of the nature and scope of duties and responsibilities.
Additional competencies may be required to fulfil the needs of specific areas and patient groups. It is not intended as a fully descriptive list and does not include specific skills or therapeutic interventions that may be required of the specialist service area.
The job-holder will be expected to carry out other duties assigned by the team, which are appropriate to the grade.
