We are seeking an experienced Service Manager / Workshop Manager with a strong background in technician work to lead our busy Light Commercial Vehicle (LCV) workshop in Swindon. Combining the backing of an established independent group with a supportive operational culture, we offer a £45,000–£50,000 basic salary, permanent Monday-to-Friday hours, clear leadership progression, and a collaborative environment focused on technical quality.
- Salary: £45,000 – £50,000 per year basic (Tailored to your management experience).
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Schedule: Monday to Friday, 08:00 – 17:00—stable weekday hours with optional weekend work available for extra earnings.
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Benefits & Security: Workplace pension scheme, standard employee benefits, and free on-site parking.
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Perks & Progression: Leadership development, management training, and clear opportunities for long-term career growth.
Located in Swindon, we are an independent, family-owned automotive group with over 25 years of experience in vehicle sales, servicing, and aftercare. We reject high-pressure corporate environments in favor of genuine customer care, operational precision, and strong technical values. Operating modern workshop facilities, our dedicated LCV site provides trusted service across a wide variety of light commercial and fleet vehicles.
As our Service Manager / Workshop Manager at our specialist LCV facility, you will take full operational responsibility for the daily running of the workshop:
- Lead, motivate, and develop a team of technicians, ensuring high productivity, strong morale, and quality control.
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Manage daily workflow, job allocations, labor utilization, and workshop KPIs to maintain clean operational efficiency.
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Liaise across departments, collaborating closely with service advisors, parts teams, and senior management to deliver exceptional customer journeys.
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Ensure full compliance with safety, health, and quality procedures, fostering an organized, professional LCV workshop environment.
- Qualifications & Hands-On Experience: Proven technician experience on the tools is required, giving you deep practical understanding of commercial repair operations.
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Management Background: Proven track record as a Service Manager, Workshop Manager, Workshop Controller, or Senior Service Advisor ready to step up.
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Technical & Admin Skills: Strong background in automotive repair operations, labor planning, and garage management software systems.
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Leadership Style: Excellent team management, communication, and organizational skills with a calm, balanced approach under pressure.
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Licensing: A full UK driving licence is required.
Based in Swindon, our LCV facility is ideally situated for an easy daily commute from Wootton Bassett, Cirencester, Chippenham, Marlborough, Highworth, Faringdon, and the wider Wiltshire region.
Ready to step into a senior Service Manager role at a specialist LCV site with an established, supportive automotive group?
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