Senior Supervisor/Voids Manager
Winchester
52,000
Tier 1 Maintenance Contractor
Looking for an experienced and driven Senior Supervisor/Voids Manager to lead a South Responsive Maintenance contract based out of Winchester. This is a high-profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, covering DTD, Voids, Planned and Disrepair works.
Key Responsibilities
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Operate and lead the contract to meet performance, delivery, quality, and margin targets
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Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality
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Own the financial performance of the contract - turnover, margin & profitability
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Lead, motivate and continuously develop a high performing, multi-disciplinary team
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Ensure full compliance with Health & Safety, SHEQ, and contractual obligations
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Drive customer satisfaction and manage complaints swiftly and effectively
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Deliver KPI performance and produce clear weekly and monthly performance reports
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Build strong collaborative relationships with clients, commercial teams, and internal stakeholders
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Identify and support opportunities for contract growth and new business
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Lead inductions, 1?2?1s, PDRs, toolbox talks and team briefing
People Responsibility
Leadership of:
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Supervisors
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Multi Skilled Engineers
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Supply Chain Partners
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Schedulers / Planners
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Administrators
Knowledge & Experience
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Strong understanding of housing maintenance & social housing
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Proven commercial and financial acumen
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Experience managing responsive maintenance contracts
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Knowledge of KPI management and SOR codes
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Experience mobilising and managing contracts
Qualifications
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HNC (or equivalent) in Construction or related discipline
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Minimum 3 years' experience leading a successful unit/contract
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SMSTS or IOSH qualification
Senior Supervisor/Voids Manager
Winchester
£52,000
Tier 1 Maintenance Contractor
