Job Title: Management Trainee (Entry Level)
Location: Middlesbrough
Job Type: Full-time, Permanent
About the Opportunity
Are you looking to fast-track your career in business management? We are recruiting a motivated Management Trainee to join our expanding team in Middlesbrough. This is a practical, entry-level role designed for ambitious individuals who want to develop real-world skills across sales, customer service, and team leadership.
You will receive comprehensive, hands-on training from day one, working alongside our established management team to learn our business operations from the ground up. This position is ideally suited to recent graduates, career changers, or individuals with a background in retail, hospitality, or customer-facing roles who are ready to step into a leadership career.
Key Responsibilities
- Customer Service & Client Engagement: Act as the main point of contact for customers, handling product enquiries, resolving issues efficiently, and maintaining high satisfaction levels.
- Sales & Commercial Growth: Support daily sales activities, contribute to team targets, and learn to identify customer needs to explain product benefits clearly.
- Operations & Leadership Development: Participate actively in our structured mentorship programmes, gaining exposure to daily business operations, stock management, and team coordination.
- Compliance: Assist supervisors with operational tasks while ensuring compliance with workplace health and safety standards.
Candidate Profile
Skills & Experience Required:
- Previous experience in a customer-facing environment (e.g., retail, sales, hospitality, or call centres) is advantageous, but full training is provided.
- Excellent verbal communication skills and a confident, professional manner when speaking with the public.
- Strong team-working abilities with a proactive approach to learning new skills.
- Basic IT literacy and comfort working with numbers.
Key Attributes:
- Reliable, punctual, and self-motivated.
- Eager to take on responsibility and progress within a fast-paced business environment.
- A professional attitude with a genuine focus on delivering quality service.
What’s on Offer?
- Fully Funded Training: Access to a structured training programme with dedicated mentor support.
- Career Progression: Transparent pathways into supervisory and senior management roles.
- Work Culture: A collaborative, high-energy, and supportive team environment.
- Rewards: Regular performance incentives and clear bonus structures.
To Apply
If you are ready to build a long-term career in business management, please submit your CV today for consideration.
We are an equal opportunity employer and welcome applications from all backgrounds.
Job Type: Full-time
Pay: £30,000.00 per year
Benefits:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Free parking
- On-site parking
- Paid volunteer time
- Sick pay
- Work from home
Work Location: In person
