About the Role
We are seeking an organised, proactive and adaptable Operations & Logistics Assistant to join our Operations team within a well-established metals distribution business.
This is a varied role with a strong focus on international logistics, import and export administration, customs procedures and transport coordination, alongside broader operational support activities.
The successful candidate will play a key role in ensuring the efficient movement of materials both domestically and internationally, supporting customs compliance, maintaining accurate operational records and assisting with a range of day-to-day operational activities across the business.
This role would particularly suit someone with experience in shipping, import/export, freight forwarding, customs administration or supply chain operations who is looking for a varied position with broad operational exposure.
Key Responsibilities
- Coordinate domestic and international shipments, ensuring the timely movement of materials and products.
- Prepare, review and manage import and export documentation.
- Support customs clearance activities and ensure compliance with relevant customs procedures and regulations.
- Liaise with freight forwarders, customs agents, carriers and transport providers.
- Book and coordinate road, sea and air transport where required.
- Monitor shipment progress and proactively resolve any logistical issues or delays.
- Ensure all shipping and customs documentation is accurate, complete and maintained appropriately.
- Maintain accurate records within internal systems and databases.
- Assist with stock management, cycle counts and periodic stock takes.
- Monitor and replenish operational consumables.
- Produce operational reports and management information.
- Work closely with Sales, Purchasing and Warehouse teams to support customer requirements.
Skills and Experience
Essential
- Previous experience in import/export, shipping, logistics, freight forwarding, customs administration or a similar operational role.
- Working knowledge of import and export processes and associated documentation.
- Familiarity with customs procedures and international shipping requirements.
- Experience coordinating transport and liaising with external logistics providers.
- Excellent organisational skills and strong attention to detail.
- Good communication skills and the ability to build effective working relationships.
- Proficiency in Microsoft Office, particularly Excel.
- Ability to manage multiple priorities in a fast-paced environment.
Desirable
- Experience within metals distribution, manufacturing, engineering or industrial sectors.
- Knowledge of international trade compliance requirements.
- Experience with stock control and inventory management.
- Experience producing operational reports and analysing data.
- Familiarity with ERP or warehouse management systems.
What We're Looking For
We're looking for someone who is highly organised, adaptable and enjoys working across multiple aspects of a busy operational environment. While international logistics and customs activities form a significant part of the role, the successful candidate will also be willing to support wider operational tasks as business priorities require.
This is an excellent opportunity for someone who enjoys variety and wants to develop broad expertise across logistics, international trade and business operations.
Pay: Up to £30,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
- Profit sharing
Work Location: In person
